Library book vendors are facing new realities in the 21st century. Changes in continuations, firm order placement, value-added services, approval plans, retrospective collection development, and database creation and maintenance are being effected in an effort to keep current customers and attract new ones. Those changes and the subsequent shift…

This report summarizes the American Memory User Evaluation conducted during 1991-1993 in over 40 locations around the United States. The findings are based on 1800 user questionnaires, 120 user interviews, and more than 40 site visits by Library staff. American Memory describes the concept of providing electronic versions of selected Library of…

Describes the characteristics and roles of traditional libraries and information services, and examines predictions about their future. Analyzes recent models of the electronic or digital library, and describes the concept of the hybrid library. On this basis, develops a generic model of the library, using that term in its broadest sense.…

Provides background and context for the issue of outsourcing. Illustrates the practice as it exists in libraries. Offers a model for analyzing outsourcing alternatives and a scenario for testing the model, and suggests alternate approaches for management. (Contains 52 references.) (AEF)

The emerging field of knowledge management offers academic libraries the opportunity to improve effectiveness, both for themselves and their parent institutions. This article summarizes knowledge management theory. Current applications in academic libraries and higher education are described. Similarities and difficulties between knowledge…

Compares three system models (closed, open, dissipative) with traditional models for adoption of new technology and library operations. Argues that information-provider organizations (libraries) must be able to adapt to radical changes in their environments in order to remain viable economic entities. (Author/AEF)

Discusses information ecology and changes in information management and provision. Concentrates on trends towards evidence-based practice in health care, challenges posed and opportunities offered by information technology, resource limitations and users' and management's perceptions and expectations, roles librarians can play, and core…

Assesses the history and development of library services to Latinos. Discusses the history, role, and impact of key professional associations. Identifies, analyzes, and discusses the relevance of major studies, reports, and other publications, calling attention to the paucity that prevails in professional literature addressing this population.…

Examines how to determine the best model of reference service. Highlights include: libraries and community; components of reference service; inherent values of reference service; conflicting values and models of service; technology and change; new models and old values; and the "right" model of reference service. (AEF)

Using networked information resources to communicate research results has great potential for academic libraries; this development will require collaboration among libraries, scholars, computing centers, and university presses. Library managers can help overcome collaboration barriers by developing appropriate organizational structures, selecting…

Examines how the role of academic libraries and librarians has changed drastically since the early 1970s. Suggests that the recognition of the educational role of librarians today is a result of the convergence of the widespread success of bibliographic instruction and the impact of electronic sources of information.(AEF)

Recent penetration of the Internet in every aspect of society is remarkable. Along with various types of access methods being developed, information contents and services provided through them have also become available in a broad variety. The mobile phone systems capable of accessing the Internet have become very popular in Japan in the past…

The thesis of this paper is that the growth of the field of medical informatics, while seemingly a potential threat to medical librarianship, is in fact an opportunity for librarianship to both extend its reach and also to further define its unique characteristics in contrast to those of medical informatics. Furthermore, because medical…

Reviews 10 years of library and information developments in East, Central, and Southern Africa. Topics include school libraries; public libraries and rural information services; academic libraries; education and training; and professional library and information associations. (AEF)

Reference service technology has passed its first stage of insuring more accurate, rapid delivery of information. The second revolution underway will improve on both acquisition and retrieval of data. New technologies must fit into traditional reference service goals. The human should be given first priority. (Contains 46 references.) (Author/AEF)