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Swanson, Dewey A.; Phillips, Julie A. – 1998
At the Purdue University School of Technology (PST) at Columbus, Indiana, the Total Quality Management (TQM) philosophy was used in the computer laboratories to better meet student needs. A customer satisfaction survey was conducted to gather data on lab facilities, lab assistants, and hardware/software; other sections of the survey included…
Descriptors: Computer Centers, Computer Uses in Education, Evaluation Methods, Higher Education
Peer reviewedBosworth, Kris; Welsh, Thomas M. – Journal of Technology and Teacher Education, 1993
Describes an interactive multimedia primer on group process skills for preservice and inservice teachers that uses HyperCard and was designed to bridge the gap between the classroom and computer lab. Highlights include a theoretical orientation; primer sections, including small groups, leadership skills, and role playing; and results of a pilot…
Descriptors: Class Activities, Computer Assisted Instruction, Computer Centers, Computer Software Development


