In recent years, the issue of administrative burden in universities has received growing attention around the world. Although professional staff are central to the operation of universities, little effort has been made to understand how these staff see these administrative burdens impacting their work, and to harness their views on how to best…

Mattering, a concept rooted in social psychology, holds significant implications for organizational leadership dynamics. This article provides an overview of exploration into the multifaceted role of mattering in organizational leadership. Mattering refers to the perception that one is essential and meaningful to others in a given context and its…

This article will review the impact of COVID-19 on the working environment of organisations by critically analysing the following factors: (a) Employee engagement and recruitment; (b) Talent management; and (c) Organisational culture and employees. Communication was identified as an important feature that had to be adapted because of COVID-19.…

This paper provides a perspective on learning in which training and situated learning complement each other in developing cabin crew competence. Traditionally, airlines have approached cabin crew training from a competency-based, behavioural perspective with limited engagement in the actual work context. This ethnographic study builds on…

Purpose: Marginalization exists in many organizations, despite a zero-tolerance stance on discrimination, abuse and harassment. Human resource development (HRD) professionals are increasingly asked to respond to the calls for crucial conversations on race and diversity. However, traditional HRD methods and tools may not be sufficient to address…

This article argues that an expanded view of linguistic landscapes provides a useful metaphor for exploring language policies. Following this view, "language policy" is defined as "linguistic landscaping" (i.e., placing language policy mechanisms which, together with already placed mechanisms, construct a metaphorical…

The paper emanates from the Chancellor's address that I presented on the 5th of March 2019 at the University of South Africa. Betrayal Trauma Theory (BTT) was used as a lens in understanding toxic leadership in work places. BTT focuses on the ways in which toxic behaviour of leaders may violate or negatively affect trust and well-being of…

Purpose: The purpose of this paper is to propose how a bottom-up creation of an ambidextrous organization can be enabled. By integrating research on "contextual ambidexterity" and "individual and organizational capacity building", an "innovation capacity building" framework is conceptualized that suggests how balance…

This essay explores the intersection of employee engagement and workplace diversity and inclusion. The current trend of organizations fusing these two concepts has provided motivation to examine the (dis)connection between theory and practice. This essay advances the perspectives of practitioners, as well as a critical framework used to discuss…

'Employers know that they can hire worldwide now … so, there is limitless supply of people … who can do the job … . they're all qualified, most of them are actually over-qualified … . I'm a wage slave basically, I don't think we have very much social status … . we are replaceable workers … I mean, the employer holds all the cards really. We are…

Since 2005, the AISD Central Office Work Environment Survey has been conducted to gather information about working conditions. The following report presents the survey results for Spring 2012 through Spring 2016 for AISD central office employees in the Teaching and Learning Office.

Since 2005, the AISD Central Office Work Environment Survey has been conducted to gather information about working conditions. The following report presents the survey results for Spring 2012 through Spring 2016 for AISD central office employees in the Finance Office.

Since 2005, the AISD Central Office Work Environment Survey has been conducted to gather information about working conditions. The following report presents the survey results for Spring 2012 through Spring 2016 for AISD central office employees in the Technology Learning and Systems Office.

Purpose: The purpose of this paper is to propose a theoretical model that links the major antecedents, outcomes, and moderators of employee engagement. Design/methodology/approach: This paper uses the first part of Dubin's two-part, eight-step theory-building methodology, and builds on existing research and empirical studies on engagement. In…

Employee learning which is known by terms such as "human capital development" and "lifelong learning" is an aspect of post-school learning which people engage in for purposes of enhancing their work-related competencies and possibly achieve upward professional mobility. There are different views on how best employee learning…