In traditional classes, having many questions from learners is important because these questions indicate difficult points for learners and for teachers. This paper proposes a FAQ-based e-Learning environment to support Japanese language learning that focuses on learner questions. This knowledge sharing system enables learners to interact and…

The purpose of this paper is to project present trends in application development into the next decades. The revolution in information technology has reduced the cost of computer hardware as well as communications. Networks will consist of three kinds of specialized components: clients, servers, and processors. Standardization of component…

Reference e-mail continues to be a vital reference service. This article studies the trends in reference e-mail use over an eight year period. Usage statistics are analyzed particularly in light of the marketing of the service via changes in the location of the service on the official university libraries' Web pages. Included are recommendations…