The last two decades have witnessed an increasing intensity of quality management in higher education institutions and quality discourses which were followed by debates about and attempts of evaluating the efficacy of quality management in the sector. Accordingly, the article presents a SWOT analysis of impact evaluation of quality management in…

Evaluation studies can provide feedback on implementation, support continuous improvement, and increase understanding of evaluation systems' impact on teaching and learning. Despite the importance of educator evaluation studies, states often need support to prioritize and fund them. Successful studies require expertise, time, and a shared…

Since the 1970s, using his world-systems analysis, Immanuel Wallerstein has developed a wide-ranging framework for the social sciences, with potential applications for comparative educational research. In this paper we outline key aspects of Wallerstein's theorising, and then analyse the uptake, understandings, and applications of his analysis in…

This article provides a behavioral systems approach to improve operational performance in health and human service organizations. This article provides six performance truths that are relevant to any organization and a case study from a community mental health network of agencies. A comprehensive analysis, as described here, will help health and…

In both the United States and Canada, higher education faculty have access to voluntary faculty development activities through continuing professional education departments, but rarely are preparatory programs available for those preparing to become faculty. Faculty development initiatives are only infrequently grounded in adult education…

This paper reviews school inspection systems in small states and territories (SSTs), indicating tensions, challenges and sensitivities that relate to their small size. A qualitative case study is presented of the new school inspection system in Macau, a post-colonial, small territory facing issues experienced in other SSTs. Macau's inspection…

In this paper, we propose a conceptual and operational framework for process reengineering (PR) in higher education (HE) institutions. Using a case study aimed at streamlining exam scheduling and distribution in a distance learning (DL) unit, we outline a sequential and non-linear four-step framework designed to reengineer processes. The first two…

Purpose: The purpose of this paper is to explore the relationship between the Technical University of Catalonia (UPC) and RCE-Barcelona in the context of two organisations with a strategic aim to further Education for Sustainable Development. A special emphasis is put in the role that UPC has had in the creation and development of this project,…

Elements of system analysis (social, technical, and administrative system), culture analysis, and culture change versus system change are discussed. Two famous case studies--one representing system change (Coch-French case) and the other culture change (Guest case)--are examined. (CT)

We look at some of the theoretical and methodological issues underlying international university ranking systems and, in particular, their conceptual connection with the idea of excellence. We then turn to a critical examination of the two best-known international university ranking systems--the "Times Higher Education Supplement (THES)" World…

Uses chaos systems concepts to analyze a case study of rapid growth and conflict in a southwestern school district. Difficulties arising from the need for very precise initial measurements, data forms adaptable to pattern modeling, and precise meanings for chaotic systems concepts limit chaotic theory's application to educational administration…

Presented is a description of the evolution and curriculum of the masters program in aeronautical systems at the University of West Florida between 1969 and 1976. An explanation is given of the purpose and outcome of the group theses and research project in which the students taught themselves the systems approach. (SMB)

The use of systems analysis in transforming a graduate program in educational technology from a lecture-based system to a self-instructional one is described. Several operational research techniques are illustrated. A bibliography of 10 items is included. (CHC)

This article explores the influence of grade-level team norms and district and school leadership on teachers' data use. Using an embedded-systems perspective to consider teachers' data use in four schools located in two different districts, the research takes the practitioners' perspective on what constitutes data. Findings indicate that…

This article reflects on current debate over transformations of scientific research and universities. Four well-known mutation theories (Mode-2 knowledge production, triple helix of university-industry-government relations, academic capitalism and enterprise university), and their recent critiques, are reviewed. It is suggested that a better…