Case studies allow for in-depth exploration of multi-faceted issues found in real world information system development projects. The TheatreWorks of Southern Indiana case examines the requirements of a local community theatre group as it strives to incorporate and leverage database technology in a unique non-profit performing arts setting.

The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…