Purpose: The purpose of this paper is to contribute to a very difficult, yet all important and ongoing research question--how do we best use online collaborative learning modalities (CLM) to supplement conversations in multicultural education courses? Design/methodology/approach: This qualitative study examined emergent themes in asynchronous…

Adaptation to customer needs is a key component of competitiveness in any service industry. In online HE (higher education), which is increasingly worldwide, this adaptation must include consideration of learning styles. Most research shows that learning style has little impact on learning outcomes in online education. Nevertheless, students with…