Instructional strategies employing complex problem-solving examine how learners represent the problem space and argue for decisions. Unlike problems with few solutions (e.g., multiple choices), instructors struggle to evaluate solutions to ill-structured problems quickly and consistently across students. This prevents instructors to provide timely…

While delivering the Intelligent Systems course, an elective course in the Master of Business Information Technology program at RMIT University, it was felt that there was a learning issue as students' learning seemed to be superficial. This perception was based on the questions students asked in class and the mechanical attitude they adopted…