This article explains a performance-oriented approach to outlining technical training needs. The performance improvement cycle is discussed and the three main activities in that cycle are described. They include need detection, task identification, and collection of task performance data. (CT)

The author states that developing successful managers demands a more integrated, individualized process that provides job assignments, role models, and other workplace "events" that develop key management competencies. She lists these competencies as technical or business knowledge, people skills, meeting the demands of assignments, and surviving…

Describes a method to elicit data about the results of a personnel training program so that quality improvements can be made by having trainees' supervisors evaluate the training impact on the job. Also describes cases in different organizations where this approach was used to determine program weaknesses and strengths. (MF)

The Instructional Systems Design model is presented. Phases of the model are explained. They are: (1) analysis (organizational, learner, and job needs, and evaluation); (2) design (objectives, specifications, strategies, evaluation); (3) development (evaluation, tests, media, materials); and (4) implementation (instructor characteristics, training…