Discusses problems with Library of Congress Subject Headings (LCSH) not keeping current, particularly with ethnic and racial headings. A historical review of changes over the past 20 years is provided, including various studies of LCSH; Canadian adaptations are described; and making subject heading changes in online catalogs is discussed.…

Addresses information-seeking behavior within an information-poor life style; examines knowledge gap theory and the role of interpersonal sources. Concludes that mass media do not respond to the needs of the poor. (AEF)

Explores how theories of Afrocentricity can affect the arrangement of knowledge and the dissemination of information in libraries. Various aspects of cataloging are discussed, including controlled vocabularies, computer applications, and classification schemes; historical collections are reviewed; and examples of problems with Library of Congress…

Discusses the benefits of creating a collegial environment for library reference staff, highlighting application of the "Golden Rule," supervisor's role, policies and procedures, barriers to success (lack of communication, competitiveness, conflict, dictatorial supervisors, envy, burnout, lack of reward), collegial education and…

Librarians will have to become more adept in the future in developing ways to assist users in narrowing or focusing information searches. Examples are provided of attempts by library and information professionals to help users cope with the problem of information overload. (Author/AEF)

Through a review of literature, information-seeking characteristics of multiethnic groups are identified. Discusses barriers to communication in libraries, program development for patrons for whom English is a second language, needs assessments, outreach, training, and recruitment. (AEF)