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Library of Congress, Washington, DC. – 1988
This report contains the major recommendations of the Library of Congress (LC) Management and Planning (MAP) committee. The mission and values statement developed by the MAP Committee for LC precedes the main body of the report. The first of two major sections of the report includes recommendations organized into chapters according to the five…
Descriptors: Job Satisfaction, Library Administration, Library Planning, Library Services

Shaughnessy, Thomas W. – Journal of Library Administration, 1987
Discusses the determinants of the quality of library services, the difficulties involved in attempting to measure quality, and the need for the profession to explore methods to improve library service quality. (CLB)
Descriptors: Evaluation Criteria, Library Services, Library Standards, Measurement Techniques
Gold, Svea – American Libraries, 1988
Discusses the role of the librarian in child abuse prevention, including the identification of high risk situations, provision of appropriate literature and support group information, and acting as a role model. An annotated bibliography of books for children and young adults in families at risk is provided. (8 references) (CLB)
Descriptors: Child Abuse, Child Welfare, Intervention, Library Role
Jaffe, Lee; And Others – 1984
This task force report on current and anticipated needs relating to the use of microcomputers in libraries on the University of California, Berkeley, campus is intended to serve as a fundamental document, the basis for future discussion, planning, and development. The task force divided into two groups to consider the issues of staff use of…
Descriptors: Academic Libraries, Higher Education, Library Automation, Library Services
Crotty, Timothy J. – 1983
An evaluation of the E-Z cassette player was conducted for the National Library Service (NLS) for the Blind and Physically Handicapped to determine if the player is suitable for readers who either had no previous experience with cassettes or who cannot operate a standard NLS cassette player. Players were distributed to volunteer library patrons…
Descriptors: Attitudes, Audiotape Cassettes, Audiotape Recorders, Blindness

Heckart, Ronald J. – College & Research Libraries, 1998
Argues that unless issues of machine help and human help are given explicit attention by the library profession, the disappearance of human help in patron assistance without input is likely. Discusses convergent commercial- and academic-sector trends, implications for the profession, and three policy alternatives. Presents a patron self-help…
Descriptors: Electronic Libraries, Helping Relationship, Library Policy, Library Science
Tait, Alan, Ed. – 1997
This publication consists of a set of case studies of quality assurance practices in distance teaching universities. The case studies are particularly relevant at a time when universities in many parts of the world, both new and established distance teaching universities, are placing great emphasis on reviewing and revising what they do in…
Descriptors: Academic Libraries, Distance Education, Educational Assessment, Educational Objectives
Mader, Sharon; Park, Elizabeth H. – 1984
This report constitutes a recommendation to the Director of the Memphis State University (MSU) Library that end user searching be made a permanent part of the existing information retrieval service. The recommendation is based in part on the results of a 1984 study sponsored by the university that assessed the attitudes of students and faculty…
Descriptors: Academic Libraries, College Faculty, College Students, Information Retrieval

Durrance, Joan C.; Rubin, Rhea J. – Public Libraries, 1989
Presents an overview of the National Endowment for the Humanities sponsored Let's Talk about It Program. The intended audience is examined, the role of the scholar analyzed, and the special responsibilities of the discussion leader delineated. Results of the program are evaluated and suggestions for planning a program are offered. (six references)…
Descriptors: Adult Programs, Discussion Groups, Financial Support, Humanities

Shekhel, Alex; Freeman, Eva – Library Hi Tech, 1987
Discusses the advantages of parallel processor computers in terms of expandibility, cost, performance and reliability, and suggests that such computers be used in library automation systems as a cost effective approach to planning for the growth of information services and computer applications. (CLB)
Descriptors: Computers, Cost Effectiveness, Data Processing, Information Services
Bowen, Dorothy; And Others – 1983
Semi-structured interviews were conducted with 53 university students with visual, hearing, and motor impairments to determine their use and perception of campus library services. Ss, who majored in a wide range of disciplines, rated their use of library services. Most frequent use was reported by students with motor impairments, while 21% of…
Descriptors: College Libraries, College Students, Hearing Impairments, Higher Education
Hirshon, Arnold – 1987
This report summarizes the decisions of the Virginia Commonwealth University Joint Committee to Study Library Periodical Services that were scheduled for implementation for the fall 1987 semester. Approved decisions are outlined for the areas of: (1) photocopiers, including photocopy services and Vendacard; (2) bound volumes, including loan…
Descriptors: Academic Libraries, Access to Information, Costs, Higher Education

Hirst, Donna L.; And Others – Legal Reference Services Quarterly, 1986
Compares OCLC, WLN, and RLIN in terms of the composition of the databases, indexes and searching, special uses for public services, costs, and documentation. Selected bibliographies of general public service uses and interlibrary loan applications are provided. (CLB)
Descriptors: Bibliographic Utilities, Comparative Analysis, Computer Software, Cost Effectiveness

Olson, Lucie – Education Libraries, 1987
Briefly describes DIALOG OnDisc and gives an example of an actual search of the ERIC database using this system. The screen displays and search commands are used to illustrate the differences between the easy menu search method provided for novice users and the command search method provided for experienced users. (CLB)
Descriptors: Databases, Library Services, Menu Driven Software, Online Searching

Lofgren, Hans – Australian Library Journal, 1987
Summarizes the arguments for and against fees in public libraries, and discusses whether the fee controversy is one of alternative technical means of securing funding, or of competing visions of the role of the public library. (Author/CLB)
Descriptors: Cost Effectiveness, Developed Nations, Financial Support, Foreign Countries