This British Library Research and Development Department study assesses current activities and attitudes toward quality management in library and information services (LIS) in the academic sector as well as the commercial/industrial sector. Definitions and types of benchmarking are described, and the relevance of benchmarking to LIS is evaluated.…

The Guam State Plan for Adult Education, as implemented by Guam Community College, had five goals: provide a comprehensive adult education instructional program that is flexible and responsive to employment needs; increase enrollment and expand services for special groups; establish continuous needs assessment of targeted educationally…

As part of a federal grant to develop an across-the-curriculum ethics program, ethics instruction was integrated into English classes at Colorado's Community College of Aurora (CCA). In the English classes, students were first asked to read case studies from CCA's ethics handbook detailing specific ethical problems. In subsequent classes, students…

This paper describes the use of electronic dialogue journals in a college course designed to teach 14 students a student-centered, whole-language reading methodology for use with children with hearing impairments. Students used electronic mail to discuss issues with the course instructor at the same time they were writing interactive journals with…

An elementary school English second language program in Caen (France) is described and evaluated. The program evolved from national policy initiatives to reintroduce modern foreign languages in the primary schools. The eventual National Experiment involved a selected number of schools in which a foreign language was to be taught. Data for this…

This paper describes the development and dissemination of microteaching methods in Europe and some African countries, with emphasis on the United Kingdom and Germany. A tool for teacher preparation, microteaching trains teaching behaviors and skills in small group settings aided by video-recordings. Consistent with education reform efforts, the…

The Connecticut Business and Industry Association's (CBIA's) Statewide Workplace Literacy Program was designed to provide customized basic skills training to adult workers. A full-time workplace literacy coordinator met with company steering committees to identify the company's goals for the training, promote the program internally, select…

Pursuant to the requirements of South Carolina's Employment Revitalization Act of 1986 (ERA-86), the State Occupational Training Advisory Committee (SOTAC) in South Carolina requested information for 1987-88 and 1988-89 to assess the effectiveness of coordination and articulation efforts among education and training entities. Replies with…

Patterned after a previously successful Laborers-Associated General Contractors model named the Construction Skills Training Program, a demonstration project was implemented at five regional training centers. At least eight courses were created, combined, or revised. Four full-length audiovisual support pieces were completed. Three courses were…

In response to high demand for English-as-a-Second-Language (ESL) instruction among the community's Chinese-speaking population, the Quincy School Community Council (Massachusetts) developed the Take And Give (TAG) program, in which graduates of the highest-level ESL classes were trained as peer tutors for students at the lowest instructional…

With funding from a National Workplace Literacy grant, Little Hoop Community College in Fort Totten, North Dakota, conducted a combined literacy and career counseling program for members of the Devils Lake Sioux Tribe. During the project period, 86 participants completed individual education plans appropriate to their personal work objectives and…

Papers in this volume are: "National funding for the New Hampshire Limited-English-Proficient (LEP) Student Identification Project. Through this program, states are mandated to collect information on LEP students and report data to the U.S. Secretary of Education. This report is intended to highlight the growth of the project over the past 3…

The Best and Brightest Program at Central Missouri State University (CMSU) encourages talented high school students to enter the teaching profession. High school students with effective teacher attributes are nominated, through collaboration among university personnel, elementary secondary practitioners, educational organizations, and alumni.…

Essex Community College (ECC) implemented an onsite workplace literacy program for Martin Marietta (MM) employees with the cooperation of United Auto Workers (UAW) Local 738. Assisted by the working committees with representatives from all phases of the project, ECC and MM staff cooperated to develop a recruitment video, brochures, and…

This paper describes a mainstreaming model implemented at a high school in the Richardson Independent School District (Texas) for about 15 years. Implementation of the model has resulted in full mainstreaming of all special education students. The model's emphasis is on empowering students who have disabilities with the skills to be successful in…