The American Customer Satisfaction Index (ACSI) is the national indicator of customer evaluations of the quality of goods and services available to U.S. residents. Since 1994, it has served as a uniform, cross-industry/government measure of customer satisfaction. A total of 10 groups, composed of eight program offices, EDFacts Coordinators, and…

The purpose of this article is to describe evaluation capacity building using an immersion approach in two schools: one with an administrator-led process and one with a teacher-led process. The descriptions delineate conceptual, developmental, and sustainability aspects of capacity building through the perspectives of the teachers, principals, and…

This article reports on findings from a national study of Reading First's effect on student reading achievement released last week by the Institute of Education Sciences. The major federal report finds that the $1 billion-a-year Reading First program has had no measurable effect on students' reading comprehension, on average, although…

Almost all of the most recent school improvement strategies have focused on standards and accountability. But test data from assessments such as the National Assessment of Educational Progress indicate that such emphasis has had little impact on student achievement. Drawing from extensive research across national settings, Andy Hargreaves and…

The national agenda for early intervention for young children with disabilities has been articulated through the early childhood programs under the Individuals With Disabilities Education Act. Part B and Part C of the act address states' responsibilities in creating and managing systems of services. Part D of the act supports research, innovation,…

Democrats in Congress say they are prepared to resist President Bush's level-funding budget proposal for education until the next president--who they hope will be more inclined to raise spending--takes office. That means the outcome of this year's budget showdown could hinge on the November election, not on a compromise between the White House and…

The School Breakfast Program is a federally assisted meal program operating in public and nonprofit private schools and residential child care institutions. It began as a pilot project in 1966, and was made permanent in 1975. The School Breakfast Program is administered at the Federal level by the Food and Nutrition Service. At the State level,…

The National School Lunch Program is a federally assisted meal program operating in over 101,000 public and non-profit private schools and residential child care institutions. It provides nutritionally balanced, low-cost or free lunches to more than 30.5 million children each school day in 2008. In 1998, Congress expanded the National School Lunch…

As the U.S. Department of Education prepares final rules for the $650 million Investing in Innovation Fund, officials face strong concerns from school districts and philanthropies that requiring matching funds from the private sector is unworkable and would turn foundations into the gatekeepers for the federal grants. Concern about the proposed…

Student services professionals are committed to helping students, including the new generation of military servicemembers. However, navigating the maze of federal programs and policies designed to help these deserving individuals requires special knowledge. This chapter assists campus administrators by providing information, first, on the rich…

Given the strong union support for the Obama presidency, there was great speculation within education circles throughout the fall as to whether the new president would turn out to be a reformer--willing to challenge existing practices and the teachers unions in order to achieve dramatic changes in schools--or play it politically safe by backing…

The history of American early education is one of changing roles and goals. As federal engagement in early childhood has shifted in response to social, political, and economic needs, few policy efforts have focused on long-term planning or coordination. The authors identify the appropriate roles of federal, state, and local governments and make 13…

Gifted students have unique educational needs. Although gifted students are as varied as other students in terms of their learning styles and preferences, all gifted learners have exhibited unusual performance or potential and they have distinctive characteristics, shared by most of these students, which require effective responses from educators.…

Nearly every high-priority item in national, federal, state, and local discussions about education--and policy proposals across the political spectrum--requires high-quality longitudinal data to inform its design, implementation, and evaluation. This factsheet shares Data Quality Campaign's (DQC's) analysis of what "Data for Action 2011:…

This Report to Congress is required by Section 658L of the Child Care and Development Block Grant Act (CCDBG) as amended. The report provides information about the role of the Child Care and Development Fund (CCDF) in improving access to high-quality child care in states, territories, and tribes. The data and analysis contained in this report are…