Describes the design and use of SCORE (Sales and Customer Service Occupational Readiness Education), courseware developed by AT&T to provide midliterate adult customer service representatives with computer-assisted instruction. Topics addressed include job simulations; skills in reading, writing, math, problem solving, and critical thinking;…

Discussion of expert systems and how they can be used focuses on recent research and empirically validated interface features. Highlights include immediate feedback; text brevity; graphics; explanations and human information processing abilities; novice user learning styles; multioption displays; users' mental models; incidental learning; and…

Maintains that educational reform is related directly to issues of creativity and critical thinking. Contends that the creative dimension of thinking is fostered best by joining it with the critical dimension. Includes a figure and eight basic conditions implicit in creative, critical acts of the mind. (CFR)

Discussed is the success of a small university in placing African Americans into medical school and pharmacy school. Described are precollege enrichment programs for mathematics and science that emphasize problem solving, homework, daily quizzes, development of vocabulary and reading skills, peer support groups, role models, and parental…

Describes "The Adventures of Jasper Woodbury," a series of four problem-solving videodisc adventure stories designed for research purposes that provide students with open-ended problems based on real-world situations. Presents design principles, research results, the teacher's role, and technology issues related to the utilization of the…

This article describes a service delivery system for limited English proficiency students in regular and special education programs using problem-solving teams and criterion-referenced and/or curriculum-based assessment, with an emphasis on reciprocal interaction teaching. Goals include improved academic performance and more reliable referral of…

Ontario Agri-Food Education's curriculum unit, "From Both Sides," applies a cooperative-learning method of conflict resolution to environmental issues. Two groups of students are assigned polar views on an issue such as pesticide use. Five steps involve preparing and presenting a position, refuting opposing positions, reversing…

Identifies and characterizes five major curricular-reform movements in North American medical education since 1765: the apprenticeship-based model; a discipline-based model; the organ-system-based model; the problem-based model; and a clinical-presentation model. Discusses principles and practices and disadvantages and advantages of each. (MSE)

Describes a study that investigated preservice elementary teachers' decisions about teaching strategies and their attitudes toward mathematics and computer-related technologies in a constructivist-centered methods course which included the use of problem-solving multimedia. The effectiveness of these strategies in developing more positive…

The University of Technology, Sydney (Australia) graduate certificate program in local government management grew from a desire for program flexibility and relevance and resulted in a partnership with local government. The one-year program has a variety of delivery modes, with both delivery and content negotiated by participants, employers, and…

Describes an award-winning multidisciplinary, multimedia unit on Native Americans that was developed through participation in the Earthwatch Institute programs. Explains the Earthwatch program; collaboration between library media specialists and classroom teachers; and use of The Big6 process for information problem solving and the development of…

Describes a teaching unit composed of two Web-based activities which draw upon authentic, primary sources available on the Library of Congress American Memory Web site (http://memory.loc.gov). Discusses the problem-based learning framework, the "prompt," links to selected information sources, and testing the unit. (AEF)

A Virginia science and technology high school restructured its ninth-grade curriculum by clustering three core courses in an integrated program. Students work with resource managers at Mason Neck National Wildlife Refuge to gather data on species inhabiting the area. They prepare well-researched reports and present them to peers, faculty, and…

Provides activity structures for and gives examples of problem-solving projects to be used with educational telecomputing. Highlights include information searches, electronic process writing, sequential creations, parallel problem solving, simulations, social action projects, and instructions for accessing information about these and other…

Focuses on the implementation and development of a pioneering action research project in a Sino-British English program. The article describes the project's goal to introduce the notion of action research into China, to encourage reflective teaching and classroom research among trainee teachers, and to bridge the theories studied with classroom…