This article explains a two-part plan, created by the people at the Public Library of Charlotte & Mecklenburg County (PLCMC), to help staff members keep up with the sea change of technology. A core competencies training program was developed. This keeps workers afloat by providing them with the technology skills they need to support the change…

The inability of students to become proficient in algebra seems to be widespread in American schools. One of the reasons often cited for this inability is that instruction seldom builds on prior knowledge. Research suggests that teacher effectiveness is the most critical controllable variable in improving student achievement. This report details a…

The United Nations Educational, Scientific and Cultural Organization (UNESCO) Records and Archives Management Programme (RAMP) works primarily to help developing countries meet archive and record management needs. This study is intended to inform archivists, curators, and users in the proper handling and care of archival materials. The publication…

The author describes the preparation, delivery, and evaluation of five teleconferencing sessions and draws out the lessons learned. She relates the findings to the literature on the topic. (JOW)

Describes a nine-month business and communication skills program developed for a large multinational corporation. Discusses communication training programs for international employees and internalizing the business communication curriculum. (EL)

In this article on Sweden's very comprehensive labor market training scheme, the author provides a description of an approach to vocational training that is part of broader welfare state policies designed to maintain high levels of employment through state intervention in the market economy. (Editor/CT)

Describes various programs of the British Manpower Services Commission: Special Measures, Training Opportunities Scheme, Open Tech Program, Girl Technician Scheme, Technical and Vocational Education Initiative, Youth Training Scheme, and plans for a management training program. (CT)

Examines, compares, and contrasts New Zealand and Australian model programs of outdoor leadership development based upon the British Mountain Leadership Certificate System. Offers ideas on risk management and the issue of certification. (NEC)

Provides a description of a workshop intended to diffuse resistance and help prepare staff for technological innovations. (Author)

Discusses various issues related to training individuals to use microcomputers, a neglected aspect of the personal computer industry. Several methods used to solve training problems and training software are considered. (JN)

This paper presents a set of models that describes the choices that have to be made occasionally by administrators of human resource training programs. The models replicate the decision processes by which certain courses are developed as well as those that determine the kind of participant served in these programs. (CT)

Sales training programs require continual evaluation. The authors present a conceptual model of the interrelationships of planning, training, evaluation, and modification (IPTEM) in corporate sales training programs. (CT)

New trustees at Shore Country Day School in Beverly (Massachusetts) receive orientation through three two-hour training sessions that include an introduction to the school and the trustee's role, discussion of the school's financial management and development, and a school visit with descriptions of programs by school administrators. (RW)

Describes an in-house oral communication program that was developed for corporate professionals and which teaches them several strategies for developing informative and persuasive speeches for sophisticated audiences and for general-interest groups. (FL)

Discusses how the Youth Employment and Demonstrations Project Act (YEDPA) communicates with local school systems. The dropout issue has been one point of conflict. CETA agencies tend to blame the school systems, and school administrators argue that CETA is a way by which people who have left the system can return. (CT)