Coastal Pacific Doctor Associates (CPDA) is a multi-physician medical practice located along the west coast. CPDA decided to replace their inadequate and outdated medical office system during a time of tremendous restructuring in the medical software industry. In their impatience, CPDA chose an electronic medical record (EMR) and practice…

This article describes how seven schools in England improved their science provision by focusing on the professional development of their science technicians. In September 2013, the Gatsby Charitable Foundation funded the National Science Learning Centre to lead a project connecting secondary schools with experienced senior science technicians…

Electronics technicians (ETs) work with electronics engineers to set up and maintain complicated electronics equipment that many of today's businesses rely on. The field is varied. An ET might service the industrial controls on a factory floor. Or repair missile control systems for the government. Or an ET could specialize in cars and trucks,…

More than ever, faculty and students are working jointly on documents sharing screens in class, swapping course materials and taking their collective pulse through polls. Nevertheless, many faculty members complain that technical support for group projects is lagging on campus, leaving them searching for solutions elsewhere. While some faculty…

Many of the advances in telecommunications and medicine are due to laser and fiber-optic technology. This technology has led to devices that provide faster and richer communication, advanced surgeries, and faster healing times, as well as amazing robotics for manufacturing. But, as with all equipment, someone has to install and maintain it. That…

Deaf students are visual learners, and technology should be part of every bilingual classroom. However, deaf students need to learn to manipulate the hardware and software that allows them to express themselves and to advance their knowledge. Students need to understand what is meant when they are referred to "ASL text" or…

The EDUCAUSE Center for Analysis and Research Data Management Working Group (ECAR-DM) has created a framework for research data storage as an aid for higher education institutions establishing and evaluating their institution's research data storage efforts. This paper describes areas for consideration and suggests graduated criteria to assist in…

This article discusses the authors' implementation of Help Central, a site within the Lister Hill Library Collection on the University of Alabama-Birmingham's SharePoint server. Initially, Help Central was designed to address the inadequacies in the library's old, static HTML web-based support system, including haphazard issue reporting by staff…

The national center on Schoolwide Integrated Framework for Transformation (SWIFT Center) is now approaching the halfway point in its first full year of providing intensive technical assistance (TA) to 68 schools in 20 local educational agencies across five states. The purpose of this brief is to provide a thumbnail sketch of how this TA process…

Donating computers to schools in poorer communities with the altruistic hope of bridging some kind of "digital-divide" by providing access to modern technologies may seem commendable. Critics, however, would argue that these actions are ineffective, primarily serving the interests of the donators and may even damage the community. This…

Cuts abound despite an infusion of technology, restructured media programs, and research connecting media specialists to improved student achievement. Verbal and written support about the value of a library or media specialist has not translated into monetary support at a time of universal funding problems. All grade levels and district sizes are…

It may or may not be the responsibility of a music educator to acquire or maintain the instruments used by the students in a program. However, no matter what level of involvement the educator has in this process, knowing how things are done--as well as what other options may be out there--can only help to keep things running smoothly. This…

Using music technology is a daily reality for music educators. The task may be as simple as readying a CD player for use in an elementary classroom or as complex as setting up a complete sound system--including microphones, mixer, amplifier, and speakers--for a live music production. One piece of music technology music educators constantly…

Physicians affiliated with small community hospitals face numerous barriers to using developmentally oriented best practices in primary care with young children. Saint Anthony Hospital's Developmental Support Project model promotes improved developmental outcomes for children through two complementary strands of services: (a) training and…

The mission of the Online Computer Library Center (OCLC) Research is to expand knowledge that advances OCLC's public purposes of furthering access to the world's information and reducing library costs. OCLC Research is dedicated to three roles: (1)To act as a community resource for shared research and development (R&D); (2) To provide advanced…