The two-phase effort at Clemson University to design a comprehensive library automation program is reported. Phase one was based on a version of IBM's business system planning methodology, and the second was based on a linear model designed to compare existing program systems to the phase one design. (MLW)

An approach is presented which uses the sociotechnical systems concept and a generic planning model as a guiding perspective in the implementation of computer-aided design and manufacturing technologies. (CT)

Describes an automated interlibrary loan request routing and referral system made available to U.S. biomedical libraries by the National Library of Medicine. The description covers the databases used and the systems modules that support various functions. The current status of the system and possible future developments are discussed. (six…

Discusses the issues influencing the design, implementation, and promotion of the Towers Perrin in-house text retrieval system. The discussion of factors influencing system design includes the organizational culture, the existing computer and communications network, and the availability of text retrieval software. Suggestions for in-house systems…

Describes the creation and evolution of ERIC during its initial two decades of existence; discusses a recently concluded redesign study and provides some details about changes being implemented in the ERIC system; and considers the future of ERIC in terms of expansion, new technologies, and diversification of funds. (five references) (CLB)

As new information technology options are made available, office automation systems are being introduced and along with campus networks, and management information service requirements are evolving. Eight common strategies found in 10 American institutions are reported. (Author/MLW)

The European Commission is responsible for the development of online information systems and for providing public databases of information on the European Union's activities. Topics include the union's telecommunications policy and role; network facilities; ways to access online services; programs to promote the use of information services; and a…

The process for a successful multimedia conversion project is examined. Topics include initial conversion discussion and decisions; questions to consider in the planning phase; avoiding problems in the beginning; working the plan and planning the design; a list of prices; and evaluating the performance. (AEF)

Describes an instruction and control architecture for classroom training (ICACT) developed by the Army Research Institute that uses off-the-shelf software to create an authoring system for military training systems. Topics addressed include requirements for ICACT architecture; object-oriented modular construction; and interfaces for training…

Describes performance alignment--ensuring that all things work together in an organization to achieve its external goals--as the ultimate goal of the human performance technologist's profession. Discusses the three areas where performance is in business, three dimensions of performance alignment, and how to achieve performance alignment. (AEF)

Examines three factors contributing to organizational success: use of a systemic model to design and guide the change effort; analysis of interdependencies within the system and of the change potential; and use of communication methods to help ensure that the change will be supported. Presents characteristics of successful change efforts with…

University portals provide a new computerized interface between colleges and constituent groups. This article discusses: campus portals and possible features they may contain, nine strategies for portal projects, collaborative mechanisms to develop and implement portal projects, criteria for determination of campus portal readiness, potential…

Demonstrates how the Gestalt Approach can be useful in facilitating systems design for educational change. This approach focuses on awareness of the process that the group is involved with and helps to create an environment where individual and group concerns can be integrated and harmonized. Discusses the "Cycle of Experience" and…

Proposes an extended form of dialog for social systems design called design conversation. Two modes of social discourse are combined: strategic dialog (communication that focuses on the specific task of seeking solutions) and generative dialog (common frame of thinking and shared meaning in a group). Describes a conversation program of the…

A design group needs to sift through confusion, come together, and converse as a team before it can be productive in design tasks. At the 1994 Fuschl Conversation on Systems Design, the metaphor of lighting a fire was used to symbolize this coming together; three tables examine the relationships between the metaphor and starting a design…