A strategic planning task force at Denver University's Penrose Library conducted needs assessment and established a staff development program to address: orienting new staff; software training; and professional and personal development. Postprogram evaluation found improved morale, communication, and recognition of different learning styles, plus…

Discussion of resistance to technological changes in libraries focuses on a study conducted at Algoma University College (Canada) to determine library users' reactions to the online catalog. The coexistence of traditional card catalogs and online catalogs is discussed, and the importance of the role public service staff play is emphasized. (nine…

Discusses issues that must be addressed by universities in order to ensure access to information resources by students and faculty, and possible roles of academic libraries within the electronic environment. Topics covered include the changing face of knowledge, costs of information technology, copyrights, and universities as organizations. (14…

Discussion of electronic library services and information and resource sharing highlights cooperative ventures between Carnegie Mellon University, the University of Pittsburgh, and the Carnegie Library of Pittsburgh. Computer networks are described, online catalogs are explained, hardware and software are discussed, and future possibilities are…

Describes the emerging position of electronic services librarian. Explains how the position was created to meet the demands of OPACs (online public access catalogs), computers and CD-ROMs, the Internet, and multimedia applications in academic libraries. Topics include the gap between user services librarians and technical specialists, hiring…

Discusses the current environment in which health information is disseminated. Topics addressed include health information versus patient education; a model for examining delivery of consumer health information; the role of library professional associations; national libraries; public libraries; hospital libraries; academic health sciences…

Considers librarians' preparation for research university libraries. Topics discussed include the library's role in the research university, including advances in information technology and a knowledge management environment; user-centered librarians; scholarly communication; the concept of a learning society; and the need for a more diverse…

Discussion of human resource management focuses on academic libraries. Topics addressed include the influence of information technology; strategic planning; equal opportunities; recruitment; staff appraisal; quality of working life; motivation; job satisfaction; participative management; leadership; burnout; conflict; organizational structures;…

Describes services offered by the University of Western Australia's Scholars' Centre to academic staff and postgraduate students in the arts and social sciences. Highlights include study facilities; collection development; interlibrary loan and document delivery services; access to electronic resources, including CD-ROMs and the Internet; Internet…

Discusses three major roles of the academic library reference department manager: managing reference personnel, including training, communication, performance evaluation, and conflict resolution; implementing new technologies, including assessment of users' needs; and leadership and planning for future changes, including strategic planning,…

This theme issue presents eight articles that discuss managing changes in technical services in academic, research, and public libraries. Topics discussed include new technological products and services; personnel; budgeting; planning; online library systems; the relationship with public services; organizational structures; bibliographic access…

Includes nine articles that discuss cooperative library networking in Illinois. Highlights include library systems as cooperative agencies; PALI (Private Academic Libraries of Illinois); rural school and public library development; systemwide users; regional medical libraries; virtual libraries and the Coalition for Networked Information; a…

Describes the rebuilding efforts at the library of California State University at Northridge after the January 1994 earthquake. Discusses electronic resources; patron use of other libraries; rescuing materials that could be salvaged; staff assignments; resuming library service; fundraising; communication with staff; public relations, emotional…

Examines ways in which information technology developments have changed academic libraries over the last few decades, and speculates about further changes to come. Discusses computerizing library operations; public access; electronic formats, particularly for journal articles; and information networks, including expectations about services,…

Describes a distance education online information literacy course developed at Ohio State University libraries that used interactive tutorials, Web-based tests, and practice-oriented worksheets. Discusses course management software; measures of success, including performance on assignments, final grades, and student attitudes; communication…