What are ways to draw attention to the need for an annual library budget? How can school library leaders advocate for equitable library budgets across a school district? These are questions the library services team of three district librarians researched before taking the first steps toward making transformational change in the Beaverton School…

The article written by three librarians who work in the Middle East, recount their experiences as library managers at academic institutions in Qatar, Afghanistan, and Iraq. While trying to provide services to the students and faculty of their academic institutions, they must also contend with security risks, such as kidnappings and bombings. They…

In 2016, Access Services staff attended a professional development course on process improvement offered at Kennesaw State University. Process improvement initiatives have been credited with devising more effective, streamlined practices by identifying and eliminating non-value-added work. The Head of Access Services adapted content from the…

The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to relate their visions for the profession, or to describe research that is…

The overarching assessment of youth services rendered by Leslie Edmonds in 1987 remains largely true today: that its most influential force remains not research, or evidence, or constant professional improvement or addressing field-based challenges, but "superstition." Research in youth services pedagogy, likewise, offers a perpetually…

At the University of Maryland Libraries, Angie Ohler, Director of Collection Services, discusses the history of the management of electronic resources for the past ten years at the Maryland Libraries, including the challenges of in an ever-changing environment and solutions she developed over time. The history she describes are lessons learned…

Futurists and foresight professionals offer several guiding principles for thinking about the future. These principles can help people to think about the future and become more powerful players in shaping the preferred futures they want for themselves and their communities. The principles also fit in well as strategies to support the Future Ready…

In this time of disinformation and misinformation, libraries remain a reliable source of truthful and factual information. As they fervently support the agenda of lifelong learning, libraries recognise that there are various influences that redefine the process of student learning. Admittedly, librarians need to be more creative in motivating…

Providing free access to relevant resources is crucial for prisoners' personal development, well-being and, ultimately, rehabilitation. By offering a variety of reading and learning materials, from easy to expert levels and in various languages, prison libraries provide lifelong learning opportunities, thereby improving inmates' chances of…

In the summer of 2010, to provide a "one-stop shop" service point to Woodruff Library patrons, the Circulation, Reference, and Learning Commons (LC) desks merged into the unified Library Service Desk (LSD) under Access Services. Last year, due to organizational changes in the library and IT, and anticipated support needs of the new LC…

This article will describe how merging service points in an academic library is an opportunity to improve customer service and utilize staffing resources more efficiently. Combining service points provides libraries with the ability to create a more positive library experience for patrons by minimizing the ping-pong effect for assistance. The…

Are today's academic libraries really designed for learning? Do library spaces impact student learning? Intending to spark broader and more informed dialogue about the relationship between the quality of learning and the quality of academic library spaces in higher education, the authors consider the concept of space as service; student learning…

As academic libraries focus on delivering new services in such areas as research data, digital preservation, and data curation, they have begun to explore alternative funding models and approaches to research. The Arizona State University (ASU) Library in Tempe works with the university's Office of Knowledge Enterprise Development to collaborate…

Hurricane Harvey dealt a devastating blow to the Pasadena Independent School District (PISD) community when it made landfall August 25, 2017, one week into the PISD 2017-2018 school year. Hurricane Harvey affected all PISD stakeholders and all campuses to some extent, displacing more than 2,000 district families and tripling the number of homeless…

To gather, contribute, connect, be a creative force, defend, and guide are demanding dispositions that make an excellent school library professional. School librarians use these dispositions like poles of support as they glide down the slopes of student learning and curriculum. They leverage their roles of teacher and librarian like skis giving…