The South African Library for the Blind (SALB) contributes to the quality of life of print-impaired people encouraging independence through access to information, informed decision making, and taking pleasure in the enjoyment of recreational reading. In realizing the vision, SALB implemented two strategic models; agent mini-libraries and…

Offering students synchronous research and reference help can be a challenge for libraries that offer services at a distance. Virtual office hours can be a means of overcoming this challenge, allowing patrons the opportunity to seek timely point-of-need assistance. The author implemented a librarian-led virtual office hours pilot project at her…

Recent articles in the news media have triggered interest in how virtual reality technologies can be applied to academic libraries. Specifically, virtual reality technologies have the potential to be applied to triage reference, reference services, and archives. It is discussed how library users can use virtual reality headsets as well as how…

As part of the national Future Ready Librarians initiative at the Alliance for Excellent Education, Mark Ray and Shannon McClintock Miller serve as national advocates for school library programs and librarians. Mark and Shannon began their library advocacy careers in school libraries. For eight years, Shannon was the district librarian in Van…

The University of Baltimore's Langsdale Library underwent its five-year review in FY2016 (1 July 2015-30 June 2016). A basic, integral and necessary element of this process was the development of an assessment plan. Langsdale Library developed a five-year assessment plan based on the five-year review. The plan aligns the library's collections and…

This article describes the ongoing efforts at University of Nevada, Las Vegas (UNLV) Libraries to evolve the role of the institutional repository (IR) and to effectively position it within the context of the Libraries' collections, research support, and scholarly communication services. A major component of this process is re-examining the…

The University of Baltimore Library was recently renovated. Part of the design in the newly renovated space was having one single service point, that we call the Information Desk. This desk serves as the public facing portal for what was previously three public facing service points to services by three separate departments, Academic Success,…

Kelly Klober, the school librarian for Danville's (Arkansas) sole elementary school, provides school library services for the school's three hundred and twenty-five students. With the help and support of the learners, faculty and staff, and the community-at-large, together they have transformed the school library from a place that houses books…

One of the issues connected to the use of standards in independent schools is the varying approaches to an astonishing variety of school missions. Independent school administrators and teachers often see national standards to be the purview of the professionals they hire. As a result, teachers and department heads work to select standards that…

Suzanne Sannwald is the school librarian at West Hills High School in the Grossmont Union High School District, in San Diego's East County region. While working for a couple of years in a corporate setting prior to her current position, Sannwald learned about everything from organizational development and leadership to marketing and customer…

The University of Central Missouri has experienced a 1,498% increase in students from India since 2012. These international students utilize interlibrary loan to request textbooks at a rate not evident in other student population groups. Their search for course textbooks impacted librarians, staff, and student workers at public desks and on chat…

Modern academic libraries tend to provide services beyond traditional lending, reference, and enquiry services. Many are converged with other professional or student-focussed services such as IT, student services, academic support, or such learning resources as multimedia or print services -- often co-located in space and management structure. At…

In this paper, I describe an interactive thought experiment and workshop that I conducted at a recent European LAM conference. In this experiment, I asked participants to imagine that we are at the very cusp of creating the next-generation curriculum for a libraries, archives, museum (LAM) program, and that we have a blank slate. I offered a way…

As the modes of course development in universities shift to be more team-based, librarians are now contributing core components of course development operations. This article outlines the ways that librarians at Capella University have been integrated systematically into course development. Adding librarians to specific points throughout the…

While many of the digital tools and pedagogical tactics the author learned prior to the pandemic offered her insight into the successful implementation of a library's resources, the question of how she would leverage school library's services has evolved into opportunities of reevaluation, growth, and transformation during a global pandemic. Her…