EAH Housing, an affordable housing organization, partnered with the Literacy, Language, and Technology Research group at Portland State University for the digital literacies portion of a digital infrastructure and digital literacies program funded by a grant from the California Public Utilities Commission. Working with the Literacy, Language, and Technology Research group, EAH Housing developed a successful digital literacy program building on a variety of research-based factors that support adult learning of digital literacies, including quality self-access learning materials that are relevant to learners' goals and easy access to human helpers as learners move through pivotal moments in the learning path.