EBSCO Discovery Service (EDS) has been heavily used by UMUC students since its implementation in fall 2011, but experience has shown that it is not always the most appropriate source for satisfying students' information needs and that they often need assistance in understanding how the tool works and how to use it effectively. UMUC librarians have…

This article is Part 3 of a three part summary of selected articles from the journals of the American Association of School Librarians (AASL) over a period of thirty-five years from 1972 to 2007. This three-part series in the April, May, and June (2009) issues of "School Library Media Activities Monthly" ("SLMAM") illustrate the evolution in…

The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to tell us of their visions for the profession, or to tell us of research…

The new "AASL Standards for the 21st-Century Learner" offer significant potential for helping library media specialists tailor instruction to student needs. These standards are precise and clear, and they align themselves to reading strategies as well as language arts and content area standards. The new standards will also help strengthen lesson…

A task force developed to examine solutions to declining student enrollments and student retention problems, recommended that the University of Oregon Library System develop library courses that address discipline-specific information needs in several library intensive courses, especially in journalism, management, psychology, and women's studies.…

Discusses the incorporation of CD-ROM technology into Georgia State University's William Russell Pullen Library, and considers its impact on reference services and bibliographic instruction. Concludes that technology increases the need for critical thinking skills, faculty-librarian interaction, and human resources for reference and technical…

Discussion of instruction for library patrons in the use of CD-ROM products focuses on the integration of CD-ROM instruction into standard user education based on the Association of College and Research Libraries/Bibliographic Instruction Section's objectives for academic bibliographic instruction. Goals specific to CD-ROM are described. (eight…

Discussion of information literacy focuses on resource-based learning. Considers library instruction versus information literacy; documenting value added; the workforce and information literacy; user-friendly library systems; and educational reform. Information literacy standards, endorsed by the American Association of School Librarians (AASL)…

Description of HyperCard, a software package that runs on Macintosh microcomputers, focuses on its use in the Apple Computer, Inc., Library as a user guide to the library. Examples of screen displays are given, and a list of resources is included to help use and understand HyperCard more completely. (LRW)

When helping undergraduates assess materials, academic librarians balance the reference interview with instruction in electronic databases. This article describes a method connecting these tasks with a search strategy dependent on the user's information needs. The connection is made by labeling the user's need with a diagnostic tool based on…

Explains zetetics which involve theories of research and epistemology and discusses its relevance to library science. Topics include library literacy, and the use of an information matrix to help library patrons understand what information they have and what they need to find. (Author/LRW)

Describes two conceptual teaching models that facilitate end users' interrogations of online information retrieval systems. These models represent the systems' internal structures and functional outcomes based on the users' experiential frameworks. (16 references) (Author/CLB)

Discusses mental models for online searching and the importance of understanding the user mental models and their search needs in order to teach searching and to help them effectively. Suggests that librarians should try to match the user's perspective first, not just teach a search strategy that is too complicated. (LRW)

Discusses some of the problems created by the introduction of the Internet to academic library services. Topics include problems with the structure of the Internet, librarians' training on the Internet, the preparedness of current users for the Internet, and the impact on bibliographic instruction. (Author/LRW)

Discusses the integration of knowledge and how librarians can help achieve integration through various information access tools. The use of subject headings and descriptors in different indexes is described, the use of specialized tools versus more general tools is discussed, and examples are provided. (Contains nine references.) (LRW)