The way that information users select information and news sources is impacted upon by the way that information providers package their material. This packaging has the potential to reinforce already-held beliefs and diminish social diversity. A group of scholars convened at iConference 2016 in a session for interactive engagement to discuss how…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

Higher education or going back to school is a big decision that has the potential to change a person's life. A bachelor's degree will cost somewhere between $15,000 and $40,000 and take a working adult from 3 to 12 years to complete. One should do some research and ask questions. This is a tool to help individuals make good decisions as they…

Introduction. Failure to find information is common. An exploratory analysis of cases when family members or friends were asked for information can provide better understanding of when, how and why interpersonal information seeking within a close network of individuals fails. Method. A sample of utterances (in form of "I asked my mum, but") was…

In 2002, 45 percent of American adults had used the Internet to search for health information. However, according to a 2009 report, the number had increased to 71 percent of adults ages thirty to forty-nine and 46 percent of those 50 and older who had sought health information online. While the number of adults using the Internet to search for…

The School Executive Website will be a one-stop, online site for officials who are looking for educational data, best practices, product reviews, school documents, professional opinions, and/or job-related networking. The format of the website is designed in certain sections similar to other current and popular websites, such as Angie's List.com,…

As the second decade of the public Internet reveals a desire for immediate access to greater certitude, CIOs and other campus leaders have an opportunity to rethink how questions find answers that are good enough or quick enough for the context of need. (Contains 5 figures, 1 table and 6 notes.)

Reviews research and practice in cross-language information retrieval (CLIR) that seeks to support the process of finding documents written in one natural language with automated systems that can accept queries expressed in other languages. Addresses user needs, document preprocessing, query formulation, matching strategies, sources of translation…

The purpose of this study was to explore and investigate the ways faculty at The School of Information Studies at Syracuse University use Networked Information Sources and Services to support their service tasks. Library and Information Sciences faculty were chosen as the population for this study. The study aimed to answer the following…

Describes sources of information at the New York State Library that pertain to hearing impairment. Topics addressed include New York State's role in the development of deaf education; background on the state library; and library services aimed at special populations. A selected bibliography of 45 relevant items in the library collection is…

Outlines the importance of chemical patents as an information source, highlighting the area of structural information and some of the special characteristics of the generic (Markush) type of description. Summarizes important research at Sheffield University (United Kingdom) performed from 1979 to 1995 by a team led by Mike Lynch. (PEN)

Details the use of established evaluation criteria that help identify quality Internet resources. The research process involves locating information based on resource type. Although this survey focuses on the Holocaust, the process is universal. (AEF)

Offers pointers on finding resources on the Internet that may be useful to engineers and scientists. Suggests steps that beginners can take to become acquainted with the Internet and defines common Internet terms. Presents a list of engineering Internet resources that include listservs, USENET groups, gophers, and World Wide Web sites. (Author/JMV)

The internal motivation to learn sets adult learners apart from children. Self-directed learning is associated with adult learners with the maturity to realize what they need to know and the internal motivation to learn it. This article provides sites to learn more about adult learning and resources to help support one's own informal,…

Kids ask the darndest questions. And sometimes they ask them in the darndest places, including online information systems that were not designed to answer them. There is a reason for this continuing phenomenon, and an important lesson in it for school library media specialists and other educators. To understand the phenomenon at hand, imagine an…