Academic libraries have reported long-term declines in circulation, reference transactions, reserves, and in-house library materials usage. Increasingly, libraries are perceived as being less critical to the academic enterprise. Are these trends irreversible? Perhaps public libraries and some innovative academic libraries can provide us with some…

This article uses the case study of developing a collaborative "out-of-hours" virtual enquiry service by members of the Northern Collaboration Group of academic libraries in the north of England to explore the importance of communication and collaboration between academic library services in enhancing student learning. Set within the…

Barcode scanning has become more than just fun. Now libraries and businesses are leveraging barcode technology as an innovative tool to market their products and ideas. Developed and popularized in Japan, these Quick Response (QR) or two-dimensional barcodes allow marketers to provide interactive content in an otherwise static environment. In this…

Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

This article presents a case study of the intranet implementation and adoption process of a SharePoint intranet at a small academic library and investigates why the many Web 2.0 tools of the library intranet are currently underused. Staff interviews showed that common goals for an intranet, such as information dissemination, knowledge sharing,…

This article describes the development of the Virtual Library of Virginia (VIVA). The VIVA statistics-processing system remains a work in progress. Member libraries will benefit from the ability to obtain the actual data from the VIVA site, rather than just the summaries, so a project to make these data available is currently being planned. The…

Some academic libraries have adopted the idea of the information commons, a central location providing computers, information resources in various formats, and staff assistance. An overview of several information commons in the United States and Canada is presented, and missions, features, strengths and weaknesses are explored. A table identifies…

Information is a consumer-driven commodity; the very existence of libraries and information centers is based on the patrons' need for specific information or material. This professional resource shows how to use management methods to implement a strong customer service program to deliver better service to patrons. This book outlines the reasons…

Examines the state of library automation in Pakistan. Discusses early developments; financial support by the Netherlands Library Development Project (Pakistan); lack of automated systems in college/university and public libraries; usage by specialist libraries; efforts by private-sector libraries and the National Library in Pakistan; commonly used…

The impacts of technology upon traditional library resources are sometimes unexpected. The library at California's University of the Pacific discovered that usage of print materials was dwindling, even though the addition of a 50-station "Information Commons" had bolstered overall library use. At first it was anticipated that the…

Developing a library collection to support the curriculum of Canada's largest computer studies school has debunked many myths about collecting computer science and technology information resources. Computer science students are among the heaviest print book and e-book users in the library. Circulation statistics indicate that the demand for print…

Discusses the need for statistics for librarians to measure the performance, use, and value of electronic scholarly journals to make the best purchasing decisions for their institutions. Reports on two reporting mechanisms, one of which uses the library's log files, and describes other current projects to determine usage measures. (LRW)

Faculty at Western Illinois University were asked to share in the library's journal deselection responsibility by ranking the library's journals by importance. These rankings were then compared to student use of the same journals. Results indicate that journals that were frequently cited or retrieved by students were highly ranked by the faculty.…

Describes the Marquette University Interlibrary Loan Log, which is an online log of borrowing and lending requests. Applications of the interlibrary loan data for statistical reporting, management decision making, collection development, online enhancement, and copyright monitoring are discussed. (3 references) (CLB)

Argues that evaluating a library's collection is not an acceptable substitute for evaluating the collection development process and its developers. With increasing materials costs, overselection can be much more serious than underselection. Several useful methods for evaluating collection development incorporate statistics regarding proportional…