Allocating limited resources to an unlimited demand is an issue faced by data processing management in higher education. Use of the central computer for word processing is creating a demand at many institutions that is stretching and exceeding the available computing resources. (Author/MLW)

One of four projects conducted by the American Statistical Association (ASA) in cooperation with the Bureau of the Census, the conference explored the most important and fruitful research and development topics within the user-oriented software domain. Its objectives were to (1) develop recommendations on mechanisms to improve access to and use of…

This report (1) describes a Nebraska school district's implementation of a central data processing capability and (2) summarizes study findings researched in cooperation with International Business Machines (IBM). In the mid-seventies, the district hired data processing personnel and introduced microcomputers into buildings; lack of…

A mathematical model was used to consider alternative request routing policies for use in the Illinois Library and Information Network. Given data on interlibrary loan demands, the probability of request success, processing and delivery times for various libraries, and a network request routing policy, the model predicted the probability of…