Illustrates the design, development, and application of automated design tools on multimedia CD-ROM used for developing a company's integrated performance support systems. Highlights include reduced development costs; timeliness; providing reference, training, and presentation using a single source of content; and enabling translations and updates…

This last in a series of articles describing IBM's Opportunity Management Program focuses on the transfer of training programs to different cultures. Problems with translating materials into other languages are discussed, helpful attitudes are suggested, continuity is considered, and an overview of all the articles in this series is provided.…