For electronic resources and reference librarians, fielding eresource access problems is often a daily task. A library user clicks on a link to an electronic journal article, book, or primary source and is unable to access the full text. Sometimes this problem occurs due to a lapsed subscription, a broken link, or a proxy configuration error. The…

It's been well documented in a number of articles regarding the contemporary library patron that with the rise in mobile computing and smart phone technology, patrons are looking for fast and easy service from whichever technological avenue they are using to access library services. Libraries are responding with increasing numbers of online…

Increasing numbers of college students own cell phones, and many of these phones are smartphones, which include features such as still and video cameras, global positioning systems, Internet access, and computers as powerful as the desktop models of only a few years ago. A number of chemical educators are already using these devices for education.…