Research-Practice Partnerships (RPP) can enable and support an evidence-based school culture for decision-making in districts across the nation. Based on our experiences in a large urban district, a key element for a successful RPP is to understand that school districts have their own research needs/agenda typically articulated in strategic plans.…

The organization of a school can best be understood as a loosely coupled set of overlapping systems: the student system concerned with student education and development, the faculty system concerned with maintaining professional standards and effective teaching, the parent system focused on the relationship between the school and the child, and…

The purpose of this paper is to identify the key elements of a High Performance Work System (HPWS) and explore the possibility of implementation in an online institution of higher learning. With the projected rapid growth of the demand for online education and its importance in post-secondary education, providing high quality curriculum, excellent…

In this article we develop the arguments of Glatter on the importance of adopting a more "organisation-oriented" approach to educational leadership development. Through a critical review of current publications and national courses in the field, we argue that educational leadership is still very skills focussed at the expense of more sophisticated…

Discusses quality management principles as taught by W. Edwards Deming and describes their applications to educational technology services. Traditional organizational charts are explained; and benefits of using flow charts in Deming's systems are described, including better communications between departments, building teamwork, and opportunities…

After a decade of institutional turmoil, including a succession of four chief executive officers, efforts were undertaken at one educational institution to identify the cultural dynamics at play in the organization and reframe its approach to management. A brief survey was distributed to over 125 people on the college's management council asking…

Outlines the problem-solving team training process used at Harvard University (Massachusetts), including the size and formation of teams, roles, and time commitment. Components of the process are explained, including introduction to Total Quality Management (TQM), customer satisfaction, meeting management, Parker Team Player Survey, interactive…