Communication tools have been popular in web-based learning systems because of their ability to promote the interaction and potentially alleviate the high dropout issue. In recent years, with the increased awareness among researchers about the individual difference of the students, more and more personalized learning supports have been developed.…

More and more faculty who teach online are facing incivility in their classroom. These disruptions impede learners' development and wellbeing and can negatively impact faculty and institutions of higher education. In this article, we review the consequences of online academic incivility and the situational factors that contribute to these…

In this unit activity, students understand that social presence-one's ability to project a personality through computer-mediated communication-is critical for creating an effective online learning environment (Christen, Kelly, Fall, & Snyder, in press; Jorgensen, 2002; Kehrwald, 2010; O'Sullivan, Hunt, & Lippert, 2004). Without…

This paper provides an illustrative example of an approach to creating and reporting individual profiles of engagement in particular behaviours in an online asynchronous discussion (OAD). Individual results of analysis of transcripts of an OAD can provide insights different from those gained by focusing on aggregate measures of group behaviours.…