Operating room (OR) management differs from clinical anesthesia in that statistical literacy is needed daily to make good decisions. Two of the authors teach a course in operations research for surgical services to anesthesiologists, anesthesia residents, OR nursing directors, hospital administration students, and analysts to provide them with the…

In this paper we present time series data collected from a cafe run by business students at a Midwestern public university. The data were collected over a ten-week period during the spring semester of 2010. These data can be used in introductory courses to illustrate basic concepts of time series and forecasting, including trend, seasonality, and…

Description of the Tektronix-Based Interactive Graphics System for Instruction (TIGSI), which was developed for generating graphics displays in computer-assisted instruction materials, discusses several applications (e.g., reinforcing learning of concepts, principles, rules, and problem-solving techniques) and presents advantages of the TIGSI…

Business students are typically introduced to the concept of process management in their introductory course on operations management. A very important learning outcome here is an appreciation that the management of processes is a key to the management of quality. Some of the related concepts are qualitative, such as strategic and behavioral…