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Download full textHeinen, Richard; Kerres, Michael; Scharnberg, Gianna; Blees, Ingo; Rittberger, Marc – Journal of Interactive Media in Education, 2016
The paper describes the concept of a federated ecosystem for Open Educational Resources (OER) in the German education system. Here, a variety of OER repositories (ROER) (Muuß-Merholz & Schaumburg, 2014) and reference platforms have been established in the recent past. In order to develop this ecosystem, not only are metadata standards…
Descriptors: Reference Services, Educational Resources, Open Source Technology, Metadata
Direct linkPower, June L. – Journal of Access Services, 2012
It's been well documented in a number of articles regarding the contemporary library patron that with the rise in mobile computing and smart phone technology, patrons are looking for fast and easy service from whichever technological avenue they are using to access library services. Libraries are responding with increasing numbers of online…
Descriptors: Libraries, Library Services, Users (Information), Synchronous Communication
Head, Allison J. – Online, 1998
Discusses interface agents and online help systems, focusing on Microsoft's animated office assistants. Highlights include intermediaries such as librarians in off-line reference problems; user complaints about online help systems; navigation problems; evaluation of the online office assistants; and categories of user queries to online help…
Descriptors: Computer Interfaces, Evaluation Methods, Librarians, Navigation (Information Systems)
Casado, Margaret – Computers in Libraries, 2001
Discusses library services at the University of Tennessee to reach off-campus and distance education students. Topics include online research; email; library instruction for faculty and students; Web interfaces; fax; telephone service; chat technology; the library's Web page; virtual classrooms; library links from a course management system; and…
Descriptors: Academic Libraries, Computer Interfaces, Distance Education, Electronic Mail
Weiner, Michael L.; Rusch, Peter F. – 1996
The DR-LINK (Document Retrieval through Linguist Knowledge) search system was created to help automate the process that research librarians use to convert information needs, as stated by users, into the information retrieval process. DR-LINK resulted from participation in the United States Government initiative called Tipster that was sponsored by…
Descriptors: Computer Interfaces, Information Retrieval, Information Seeking, Information Systems
Chepesiuk, Ron – American Libraries, 1997
Describes the Online Computer Library Center (OCLC) efforts in China, Germany, Canada, Scotland, Jamaica and Brazil. Discusses FirstSearch, an end-user reference service, and WorldCat, a bibliographic database. Highlights international projects developing increased OCLC online availability, database loading software, CD-ROM cataloging,…
Descriptors: Bibliographies, Cataloging, Chinese, Computer Interfaces
