This paper presents a policy decision tree for digital information management in academic libraries. The decision tree is a policy guide, which offers alternative access and reproduction policy solutions according to the prevailing circumstances (for example acquisition method, copyright ownership). It refers to the digital information life cycle,…

This article describes a campus-wide customer satisfaction survey undertaken by the National Institute of Standards and Technology (NIST) Research Library in 2007. The methodology, survey instrument, data analysis, results, and actions taken in response to the survey are described. The outcome and recommendations will guide the library both…

A master's comprehensive University is planning a learning commons to support undergraduate learning. The planning process included a literature review, site visits to commons, consultations with experts in the field, discussions with campus specialists, and surveys of patrons. The literature reports two primary forms of data gathering for…

Reports on Counting on Results, a project funded by the Institute of Museum and Library Services that developed and tested tools to standardize and simplify the collection of outcome data from public library patrons. Discusses results of questionnaires that addressed "Planning for Results" service responses. (Author/LRW)

Canadian music composed in the Western European tradition does not have a high profile in Canadian education. Composers, music educators and media representatives, councillors of the Canadian Music Centre (CMC), collaborated with the author of this article to develop policies that would promote Canadian music content in post-secondary music and…

This report is a compilation of the actual completed questionnaires received from 44 states, 5 territories, and the District of Columbia in response to a survey conducted by the White House Conference on Library and Information Services (WHCLIST) Steering Committee in June 1984. A summary tabulates the responses: (1) legislation authorizing…

Discusses the need for effective library service to people with disabilities and focuses on the need to train users, based on experiences at the Special Needs Center of the Phoenix (Arizona) Public Library. Highlights include training rewards; librarians as trainers; and needs assessment through interviews, questionnaires, focus groups, and task…

Presented here are the results of a systematic attempt to document on a national scale the existence, quality, and quantity of library service provided to an often neglected segment of the public: the inmates, both adult and juvenile, housed in city and county jails, detention centers, work farms, half-way houses, diagnostic treatment centers, or…

NORWELD's second annual report covers the year January 1, 1975 to December 31, 1975. Discussed within the report are the following programs: (1) reference; (2) media; (3) staff development; (4) public relations; and (5) administration. Objectives are given for each of the above programs. The 1975 NORWELD patron questionnaires and evaluation…

Provides a brief overview of focus groups; discusses the use of undergraduate focus groups on two campuses of the University of California library system; describes methodologies used, including interviews and questionnaires; and describes new directions the libraries were led as a result of student input. (Author/LRW)

Describes the implementation of an electronic reserve collection at the Portland State University library. Topics include a survey of other libraries who had started electronic reserve collections; the Family Educational Rights and Privacy Act (FERPA); copyright and intellectual property issues; and a list of helpful Web sites. (LRW)

With reference to Frances Smardo's proposal in the late 1970s that librarians who work with preschoolers be trained in the competencies required to serve their young patrons, a survey was conducted to investigate current trends in services offered to preschool children, and the training in early childhood education received by librarians involved…

This study examines faculty development carried on through school-based inservice programs, and looks at ways that a teacher-librarian can initiate or participate in such programs. Separate sections review the relevant literature; explore the roles of teacher-librarians in inservice programs (e.g., as change aqents, curriculum consultants, school…

Provides an overview of the needs of the adolescent, contemporary trends impacting the adolescent, and 16 action steps which library professionals might take to be in touch with the reluctant adolescent reader. A summary of adolescents' responses to a questionnaire concerning adolescent reading issues is included. (EJS)

Discusses information entrepreneurs, or information brokers, and information intrapreneurship, or the establishment of fee-based information services within a library. Annotations are provided for 56 information sources that include general materials, research in these areas, and relationships with traditional reference services. (four references)…