Evaluation is often avoided in human performance technology (HPT), but it is an essential and frequently catalytic activity that adds significant value to projects. Knowing how to approach an evaluation and whether to use qualitative, quantitative, or both methods makes evaluation much easier. In this article, we provide tools to help determine…

In this paper, the authors depict performance ethnography as having multiple ethical dimensions and multiple implications for the relationships between the evaluator and program participants. They have found performance ethnography to be essentially an intimate form of representation that has tremendous implications for the ownership of…

This paper describes the research strategies employed in the Dutch Technology Enriched Schools (TES) project, which was initiated in 1987 to introduce computers into secondary education, to encourage extensive and intensive use of computers in a small number of secondary schools, and to study the effects of computer use on the classroom, the…