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Draper, Lani Hall; Oswald, Tina A.; Renfro, Margie – Journal of Access Services, 2007
Libraries rely heavily on student workers for the day-to-day running of the library. Stephen F. Austin State University in Nacogdoches, Texas is no different. We report on Steen Library's training efforts to staff several public service points as well as keep materials on the shelves by cross-training student employees.
Descriptors: Academic Libraries, Public Service, Educational Environment, Library Services
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Breakstone, Elizabeth – Public Services Quarterly, 2007
This column is typically devoted to discussion of the different ways in which public service librarians use technology. But for this, the special graduate student issue and her inaugural issue as the technology columnist, Breakstone is flipping things around. Public service librarians can best help their graduate student patrons by understanding…
Descriptors: Graduate Students, Distance Education, Electronic Libraries, Public Service
Chipman, Sally L. – 1988
This discussion of effective communication for leaders in the field of librarianship begins by providing a historical overview which highlights the librarian's influential role from the earliest days of recorded language; the evolution and modification of words in individual languages from crude forms to their electronic storage and transmission;…
Descriptors: Academic Libraries, Communication (Thought Transfer), Higher Education, History