Twitter. Facebook. These names stir up feelings, opinions, and experiences in just about everyone. As these services rise in popularity, libraries have begun to use them to reach out to patrons. Some libraries use Twitter but not Facebook. Some use Facebook but not Twitter. Some use both Facebook and Twitter, while others use neither. Yes, the…

In March 2007, SirsiDynix notified its Horizon and classic Dynix customers that it would not be releasing Horizon 8.0 in favor of developing its Unicorn software. As vice president/president-elect of SirsiDynix's Horizon/Dynix user group, the author was one of the first ones to be notified of this abrupt change in company strategy. The news sent…

Describes the experiences at the Williamsburg (Virginia) Regional Library when the children's department closed for two months for renovations and temporary quarters were created in a bookmobile in a nearby parking lot. Discusses technology challenges involved in hooking up computers, selecting an appropriate collection that would fit, and…

A computer expert describes two stand-alone, multimedia CD-ROM computer systems suitable for school and public libraries: a budget version for less than $2000 and a power version for about $3000. Recommends specific personal computer models, monitors, operating systems, processors, RAM (random access memory), hard drives, video subsystems, CD-ROM…

This case study describes the use of an information technology vendor conference to assure the smooth opening of a public library in Portland, Oregon. Vendors for hardware, telecommunications, integrated library systems, and networks met with library administration and staff to troubleshoot problems and share information and to ensure a timely…

Describes library automation issues during the planning and construction of College Hill Library (Colorado), a joint-use facility shared by a community college and a public library. Discuses computer networks; hardware selection; public access to catalogs and electronic resources; classification schemes and bibliographic data; children's…

Describes how a public library consortium jettisoned the Request for Proposal (RFP) process and used library staff, with some assistance from consultants, to evaluate new automation systems based on software demonstrations and Requests for Quotations (RFQ). The RFQ and RFP processes are compared. A sidebar article describes the financing plan.…

Describes the development of the Suffolk Cooperative Library System's live, online chat reference service, a pilot project for public libraries in Suffolk County (New York). Topics include chat software selection; a virtual reference collection; marketing; funding; staffing; evaluation; expanded hours of service; email; and extracting data from…

This theme issue presents nine articles that describe the availability of various types of computer software for use by patrons in academic, public, school, and special libraries. Topics discussed include selection and evaluation, cataloging and classification, physical access including circulation, copyright and other legal considerations,…

A project established a Technology Assisted Learning Center (TALC) at the New Britain (Connecticut) Public Library. Software for computer-assisted instruction was purchased in the following areas: drill and practice, educational games, simulation, demonstration, tutorial, and problem solving. Problems were encountered with regard to interactive…