Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

The paper describes the theory and definition of the practice of librarianship, specifically addressing how Web 2.0 technologies (tools) such as synchronous messaging, collaborative reference service and streaming media, blogs, wikis, social networks, social bookmarking tools, tagging, RSS feeds, and mashups might intimate changes and how…

Twitter. Facebook. These names stir up feelings, opinions, and experiences in just about everyone. As these services rise in popularity, libraries have begun to use them to reach out to patrons. Some libraries use Twitter but not Facebook. Some use Facebook but not Twitter. Some use both Facebook and Twitter, while others use neither. Yes, the…

Discusses software that is used to drive and access optical disk jukeboxes, which are used for data storage. Categories of the software are described, user categories are explained, the design of implementation approaches is discussed, and representative software products are reviewed. (eight references) (LRW)

New WWW technologies allow for integrating distance education power of WWW with interactivity and intelligence. Integrating on-line presentation of learning materials with the interactivity of problem solving environments and the intelligence of intelligent tutoring systems results in a new quality of learning materials that we call I3-textbooks.…

With funds from the International Business Machines (IBM) Corporation, Project SYNERGY was launched in January 1990 to address the problem of students entering colleges underprepared in basic skills and to make use of the tremendous potential for significant remediation through computers. Twenty-two institutions in the United States and Canada,…