This article is the second contribution to a research methods series dedicated to getting good results from survey research. In this series, "good results" is a stenographic term used to define surveys that yield accurate and meaningful information that decision makers can use with confidence when conducting program evaluation and policy…

Project Advance is a cooperative program between Syracuse University and New York State school districts. Selected courses, developed and implemented in the university by cooperating academic departments and the Center for Instructional Development, are piloted on campus and then offered for both high school and university credit in participating…

This manual is a first effort to begin to identify, describe, and develop procedures for assessing various aspects of digital reference service. Its overall purpose is to improve the quality of digital reference services and assist librarians to design and implement better digital reference services. More specifically, its aim is to: assist…