Improving school climate takes time and commitment from a variety of people in a variety of roles. This document outlines key action steps that district leaders--including superintendents, assistant superintendents, directors of student support services, or others--can take to support school climate improvements. Key action steps are provided for…

Improving school climate takes time and commitment from a variety of people in a variety of roles. This document outlines key action steps that noninstructional staff--including guidance counselors, social workers, school psychologists, office staff, bus drivers, maintenance and facility staff, and food service staff--can take to support school…

Case studies about managing evaluation are examined for perspectives on expertise in managing evaluation. There are lessons on a geography of managing, managing as organizational work, the notions of "competency" and "expertise," and managing evaluation as professional work. Dreyfus and Dreyfus (2004) offer a framework for an introductory…

Depth, resonance, and shadow are added to how the expertise of managing evaluation could be grasped and understood. Returning to the notion of "competency" (Stevahn, King, Ghere, & Minnema, 2005), this is contrasted more deeply with Dreyfus and Dreyfus's (2004) conception of expert and to its use in nursing by Benner (2004; Benner, Tanner, &…

The Teacher Education Accreditation Council (TEAC) "Operations Policy Manual" outlines all of TEAC's current policies and procedures related to TEAC members, TEAC administration, and the public, and includes the Bylaws of the Teacher Education Accreditation Council, Inc. An index is also included.

This chapter describes the author's experience and insights as the chief of evaluation for public diplomacy at the U.S. Department of State, and as a consultant assisting federal agencies in a multitude of evaluation activities relating what helps and hinders internal evaluation functions. The article discusses the challenges faced by the internal…

Here the essentials of the expertise of managing are presented as orientation toward (ethos, stance, and gaze), knowledge about, and knowledge how-to ("know-how"). These are grounded to specific content, summarized, and then connected to a typology of managing evaluation. The orienting questions for the field are reviewed to reveal what it means…

From the 1980s to the present, educational accountability in the United States has grown dramatically. Such accountability in U.S. school districts, although driven primarily by external demands, has internal manifestations as well. The chapter traces the historical development of internal evaluation in American school districts, then highlights…

Donald W. Compton, the first director of evaluation services at the National Home Office (Atlanta) of the American Cancer Society, tells the story of building the unit in conditions of high demand and a limited budget. Along the way, evaluation was brought to regional divisions and to local offices in part as a response to United Way and to his…

The authors tell about their heterogeneous 91 person research and evaluation unit at an operating foundation in St. Paul, Minnesota. They focus on evaluation for program improvement, one of several purposes of studies they work on. The three authors write from their different manager positions within the unit. Included are the context of the…

We outline the project management tactics that we developed in praxis in order to manage elearning projects and show how our tactics were enhanced through implementing project management techniques from a formal project management methodology. Two key factors have contributed to our project management success. The first is maintaining a clear…

An e-learning project is a balance of time, cost, and scope measured against learner engagement. With this measure, the learner is part of every stage in the project's development. Assessing decisions with regards to learner impact will contribute to a more engaging and therefore successful project. To illustrate this concept, this paper will…

The University of Sydney is a large, research-intensive, campus-based Australian University. Since 2004 a strategic initiative of project-based eLearning support has been creating teams of non-academic and academic staff, who have worked together to develop online resources to meet identified needs. The University's aims in continuing to provide…

As a CIO leading an IT department through change and reorganization, the author developed the Enterprise Compass--a four-point guide to reaching goals and focusing achievement. The Enterprise Compass directs staff to look forward to future accomplishment, back for performance assessments, across campus for better understanding of practical working…

The report describes activities and findings of an 18-month project which surveyed day and other non-residential services provided to persons with mental retardation in the Commonwealth of Massachusetts. An introductory section describes project purposes, followed by a description of project methods (sampling plan, questionnaire development,…