This book presents the results and implications of a major new national study exploring the effects of institutional racial composition on African American students' development and their educational outcomes, taking into account individuals' background characteristics, their perceptions of the institutional environment, and their experiences in…

Though program evaluation has been an important focus of higher education for the last 20 years, traditional evaluation models have been ineffective for on-going programs, particularly those where the outcomes are multifaceted or undefined. Over the last five years, several alternative viewpoints on program evaluation have been suggested which…

Describes a personal contact program utilized to attract and retain students at a college. The program includes personal contacts by telephone from staff and students, personal attention to student programs, and an institutional commitment to the value of personal attention in areas of campus life. Retention reports have been positive. (RC)

Prepared by a Provost's Task Force on Assessment of Quality and Outcomes of Undergraduate Education, this report reviews the background of the currently burgeoning "assessment" movement and sets forth principles to guide the University of Arizona's efforts to redefine and reassess the quality and outcomes of its undergraduate programs.…