In this article, the authors describe a class activity that uses a combination of strategies to overcome obstacles students face when learning about the reproduction of inequality in everyday life. Based on Schwalbe et al.'s (2000) piece on "generic social processes," and following the idea of "making the strange familiar and the familiar…

Discussion of the increase in student diversity among academic library employees focuses on management procedures when selecting, training, supervising, and evaluating a more diverse workforce. Orientation, the role of authority and power, and individual versus group affiliation are considered. (Author/LRW)