Integrating micro-credentialing into employee training programs offers libraries an innovative and individualized way to recognize and certify learning and achievement. Digital badges provide a low-cost initiative to support learning benefiting both the individual and institution, offering evidence of skill development that transcends the library…

As external forces demand change in the delivery of postsecondary education and institutions seek to take advantage of new opportunities, the potential for achieving higher levels of student and institutional success is vast. New technologies, communication tools, data use, and organizational constructs present key factors in improving the…

Based on an analysis on the features and problems in the libraries of some newly-upgraded local undergraduate institutions, this article finally comes to a series of management countermeasures.

A broad range of literature on staff development, an important component of intensive English programs (IEPs) is reviewed, and an interactive staff development model is proposed. The model calls for three layers of staff as defined in TESOL's Statement of Core Standards--Administrative, Instructional, and Support--that may mutually enhance one…

Supervisors who evaluate staff members' performances often do not have first hand information concerning those performances. Consequently, the staff member is sometimes not aware of what caused a person's success or failure. In order to give constructive feedback to an employee, a supervisor or another colleague could observe the staff member at…

Stating that management training programs usually contribute little to organization results because they focus on improving personal characteristics, the authors describe a training and development strategy and training design to produce performance-improvement results. Programs using this strategy are described. (MF)

Outlines a 13-step process to develop a tailor-made administrator evaluation system for schools which emphasizes process and anticipates resistance to change. (MD)

Explains how clear communication of job performance expectations and evaluation can help employees improve productivity. (JM)

Summarizes the classroom and school literature on the effects of teacher expectations, proposes a school-based model for the influence of teacher expectations on student performance, and describes applications of the model in Connecticut's school improvement efforts. (RH)

The final financial status and performance report for a library literacy program project at the Yuma City-County Library (Arizona) begins with a brief statement of general information about the grant. This is followed by a narrative report that delineates the goal of the project--for the library to take a leadership role in developing,…

Describes a multifaceted evaluation of the Brandeis model of reference services, which included how the model was defined, direct observation of librarians, unobtrusive study, and a focus group project to gauge patron response. Results of the study and needed improvements are discussed. A sidebar article describes the Brandeis model. (22…

After explaining performance assessment, the article describes a Michigan staff development workshop to teach educators performance assessment, explains program content and methods for teaching program assessment, illustrates how performance assessment was taught to students, and presents recommendations for effective implementation of performance…

Research has consistently shown that 3- and 4-year-olds who attend a high-quality preschool are more successful in kindergarten and beyond--both academically and socially. But the majority of preschool programs in the United States are not judged as good, with many rated far below that. Many of our most vulnerable children attend the lowest…