Reference services in academic libraries often focus on user education and giving students the skills to perform their own searches. This article describes a new Research Concierge Service established in response to the COVID-19 pandemic by Ozarks Technical Community College (OTC) in southwest Missouri. The service entails library staff curating a…

The rapid shift to online courses at the University of Minnesota Twin Cities (UMN) in spring 2020 prompted a change in the way instruction librarians worked with faculty and students. The librarians adopted a trauma-informed approach that provided students with a sense of stability, agency, and connection to the university and one another. UMN…

In the wake of a global pandemic, an economic recession, and police violence, the role of libraries as a safe place is critical. These events have changed how librarians provide instruction and build communities within the university and outside it. This article discusses how the authors changed their approach to geospatial and data analysis…

While the one-shot model of instruction is the most common model of library instruction, a review of the literature highlights that academic librarians have struggled to identify how and if it is possible to meet curricular needs. This theoretical literature review takes a critical look at the one-shot and argues that this model fails to be the…

In response to the COVID-19 global pandemic, the University of Maryland (UMD) Libraries quickly switched to online teaching and learning. This disruption created a chance for innovation, allowing the UMD Libraries to scale back nonessential functions and focus on improving mission-critical work. The authors present the teaching program at UMD…

This time has been particularly tough on school librarians, who have worked to develop connections with students and teachers and leverage physical collections. With new variants of the virus emerging, the coming months and years may be more of a game of whack-a-mole as the country tries to conquer some versions of the virus and others pop up.…

The article discusses the development of online tutorials to support the Academic Librarians' information literacy instruction during the first lockdown of the COVID-19 pandemic. The content and development of the activities are presented in relation to information literacy (IL) standards. At the University of Northampton, the first-year students…

When the COVID-19 pandemic forced universities in China to abruptly transition to virtual instruction, library services adapted quickly to provide research services, instruction, and access to collections. The library at NYU Shanghai was about to begin its sixth year of providing library research workshops to Freshmen enrolled in foundational…