This paper aims to contribute a framework for EPs to draw upon when working with schools and organisations where support is needed to facilitate change at group and organisational levels. A critique is offered of in-service training (INSET) and its use of an approach for facilitating organisational change, which considers supporting factors and…

Change moves fast, and organizations can struggle to keep up. Mergers and acquisitions create new organizations, and managerial charts flatten, with fewer layers of administration in the middle causing people to be expected to do more with less. The optimal way to achieve critical outcomes is by scaling development opportunities across the entire…

The Swedish International Training Programme in Education for Sustainable Development, which has been run annually for the past 10 years, is a five-phase program that supports participants to develop and implement a change project in their work places. It requires a team of students from an institution and provides extensive follow up. The course…

Survey data show that instructors are aware of the need for changes in Russian higher education, but are rather demoralized by the difficult social and professional situation in which they work. And so, given the current functioning of higher education, a number of demotivating factors have an influence on instructors' satisfaction with their work…

Often, the aim of distance learning (DL) is to enhance individual learning, not to change workplace practices. Changing organizational policies, practices and behaviors related to disability calls for a different DL approach that engages users and contextualizes knowledge. In the disability arena, there is a need for programming that brings about…

The 21st century workplace is being shaped by ever-changing technological innovations, shifting demographic patterns, globalization and power shifts, in addition to different economic players such as policymakers, employers, education and training institutions that shape the quality of the future workforce. In today's work environment,…

This paper suggests that as university missions have adapted to accommodate major developments associated with, for instance, mass higher education and internationalisation agendas, university workforces have diversified. They now, for instance, incorporate practitioners in areas such as health and social care, and professional staff who support…

The purpose of this article is to present a specific approach to the practice of action research "in complex organisations". Clearly, there are many approaches to the challenge of doing action research in organisations; approaches that are, and also must be, quite context dependent and specific. But my purpose is neither to give an…

Planning from a strategic perspective has been a mainstay of organizational management for decades. Founded in the private sector, strategic planning is now embraced by the nonprofit world as a catalyst for sound resource allocation, transformative decision making, and motivating staff. Student affairs professionals who think, plan, and act…

In academia, there are two different worlds, one inhabited by tenure-track and the other by non-tenure-track faculty. In the first, people encourage faculty to become involved in a series of important reforms that increase student success, completion, and learning. In this first world, people envision faculty simultaneously increasing their…

Becoming a "winning organization" when one currently is an "ugly ducking" can be a difficult and strenuous task. BAT Niemeyer in the Netherlands succeeded in making such a transformation over the course of four years. Action learning was used, among other methods, to steer part of this transformation, in which employee…

One tradition within the complexity paradigm considers organisations as complex adaptive systems in which autonomous individuals interact, often in complex ways with difficult to predict, non-linear outcomes. Building upon this tradition, and more specifically following the complex systems leadership theory approach, we describe the ways in which…

This account describes the total reengineering of an organization with the attendant changes to the culture, the nature of the work, the rethinking of the organizational purpose, and the identification of a new customer base and new concepts of how the organization will reach it. The case is presented not as scientific research but as a case of…

All executives strive for better results in their organisations and they are always dependent on others to achieve these results. This article is concerned with the ways in which these better results might be achieved and the role senior management might play in this process. The traditional view is that senior executives design and control the…

This article considers some of the challenges faced by managers operating in rapidly changing "edge of chaos" organizations and assesses whether postgraduate education can be designed to engender the abilities and skills required in such environments. In particular, can a management development process be aligned with an educational…