A nationally prominent woman's advocacy organization is featured in this case study. The scenario may be used as a teaching case, an assignment, or a project in systems analysis and design as well as database design classes. Students are required to document the system operations and requirements, apply logical data modeling concepts, and design…

Invariably, whenever "Exchange" surveys center directors about their major frustrations, near the top of the list for non profit directors appears, "working with a board of directors." Boards are either viewed as much too involved--meddling in day-to-day matters that should not be their concern--or too little involved--requiring too much…

The Computer Laboratory, founded in 1956, provides instructional and research computing services to the students, faculty, and staff at Michigan State University; this report reviews the activities and summarizes usage of its services during the 1976-1977 fiscal year. The organizational structure is charted, facilities and services are detailed,…

This booklet aims to provide policy advice and support to decision-makers and managers in the area of quality assurance in higher education. In order to do so, the authors describe and discuss major issues that decision-makers in charge of quality assurance need to consider for the creation or development of an external quality assurance (EQA)…

As an enterprise that relies heavily on state funding, public higher education has long seen its support rise and fall with the boom-and-bust cycle of the economy. This chapter examines how the University System of Maryland repositioned itself as a state system able to thrive in an era of permanently diminished resources and perpetually escalating…

The greater organizational complexity of libraries and information centers in recent years has given rise to more complex problems for managers. To facilitate solutions, operations research (OR) techniques have been developed that consider the quantitative dimensions of problems along with their political and organizational aspects. Eight standard…

Most universities in Canada are spending enormous amounts of effort collecting vast amounts of data, but are still--in some quarters--perceived to be unable to report data effectively. In other countries, this kind of problem has been resolved in two different ways. But in Canada, this hasn't happened. The purpose of this paper is to shed some…

This paper delineates the exact methodology developed by the Sports Institute for Research/Change Agent Research (SIR/CAR) for applying a systems analysis technique to a voluntary mutual benefit organization, such as a school or amateur athletic group. The functions of the technique are to compare avowed and actual behavior, to utilize group…

This document reviews July 2001 findings from a team of Salt Lake Community College administrators, faculty, and staff who were appointed by the college President to prepare a strategic plan that defines the strategic vision of Salt Lake Community College. The team utilized a planning process that began with an evaluation of the external and…

Recent policy developments are changing the work of local education authorities (LEAs) in Wales requiring them to play a broader role in the community and a significant role in raising educational achievement. LEAs are obligated to set out their improvement targets in institutional plans and are called to account by external inspection, which…