Purpose: This paper aims to investigate design principles for transforming existing making communities of practice within public libraries into online knowledge-building communities to support youths, families with young children and adult members' making and tinkering during COVID-19. Design/methodology/approach: Building upon C4P and connected…

Discusses objectives for public library services to the disabled in terms of material, equipment, facilities, services, and staffing, and reports selected results of a 1979 survey of public library service to the physically impaired. (FM)

The goals of bibliotherapy as they pertain to the aging are discussed; some special materials are cited; two modes of handling bibliotherapy as a library service are described; and references as to how such a service might be funded are made. (Author/MBR)

Messages from the Governor and the State Librarian of Montana, background information on preconference activities, and an overview of the governor's conference process introduce this conference report. The report covers: (1) the planning process, including the purpose and goals of the conference, members of the various committees and…

The project described was initiated in 1974 by an institution for mentally retarded citizens to expand its library services from a poorly equipped library for school age residents to an adapted service appropriate for mentally retarded adults in a public library type setting. Project goals were directed toward improving institution life, preparing…

Progress in meeting project objectives, statistics, and information gathered from an evaluation questionnaire are reported. Objectives in the following areas are listed with a brief summary of activities for that year: (1) Administrative; (2) Reference; (3) Media; (4) Staff Development; and (5) Public Relations. Appendices include statistical data…

This master plan for library development in the Commonwealth of Pennsylvania reviews the accomplishments of the five year plan for 1976-81, examines the current status and services of libraries, and establishes goals and objectives for the 1982-87 period. A review of the status and accomplishments of the original eight goals and 30 objectives is…

In preparation for its Five-Year Plan for the years 2008 through 2012, the Rhode Island Office of Library and Information Services has reviewed a variety of information resources, including studies, publications, surveys and stakeholder meetings, to assist in understanding the state, its people, its future and the potential role of libraries. This…

Addressed to prospective members of the International Federation of Library Associations and Institutions (IFLA), this brochure describes IFLA's structure and activities; explains the benefits of membership; and provides membership application forms. The following topics are covered: (1) the aims and structure of the organization; (2) the…

Based on the author's observation of the activities of this pre-White House Conference on Library and Information Services and a synthesis of the reactions of the conference delegates, this evaluation assesses the extent to which this conference, held in Juneau on March 8-9, 1979, met its own objectives. A discussion of library and information…

The efforts of the Chicago Public Library during the years 1976-80 will focus on: (1) evaluating, improving, and adjusting existing programs and developing new programs; (2) cooperating with other agencies and organizations in the community; (3) improving the functioning of the library as a research and reference center for the state; and (4)…

Discusses "The New Planning for Results" manual published by the American Library Association that helps create local standards of public library service, and provides implementation examples based on experiences in Vermont. Highlights include evaluating community needs; service responses to those needs; developing library objectives;…

Discusses how to develop performance standards based on objective, observable criteria and describes how the reference department at the University of Nebraska at Omaha developed standards to meet their needs. Goals for performance are explained, and preliminary and final versions of the reference desk performance standards are appended. (Contains…

Offers suggestions for libraries on how to develop a customer service plan to provide excellent service, create a positive environment for staff members, foster new and continued positive relationships with patrons, and evaluate customer service goals and objectives. Also discusses policies and building appearance. (Author/LRW)

The Saint Paul Public Library and its Friends collaborated to create an identity program as part of its public relations efforts. The work started with a team made up of the library's key administrators and its Public Relations and Communications office, plus Friends' staff and the Friends Board's Public Awareness Committee. In this article, the…