Presents detailed data on the status of academic libraries in 1996, as well as detailed historical comparisons with previous years, focusing on comparisons since 1990. Data were collected from the Academic Libraries Survey, which was part of the 1996 Integrated Postsecondary Education Data System. (Author/SLD)

This manual provides a beginning approach for research libraries to better describe the use and users of their networked services. The manual also aims to increase the visibility and importance of developing such statistics and measures. Specific objectives are: to identify selected key statistics and measures that can describe use and users of…

Proposes and explains a modification of the mixed Poisson model for library circulations which takes into account the periods when a book is out on loan and therefore unavailable for borrowing. Highlights include frequency of circulation distributions; negative binomial distribution; and examples of the model at two universities. (Contains 34…

Examines shelving policies for CD-ROMs that accompany books, based on experiences at Texas A&M University. After studying circulation data, loss rates, and the availability of replacements, it is recommended that the CD-ROMS be shelved with the books on the shelves instead of in a special separate location. (LRW)

Describes the development of resource sharing through interlibrary loan among Orbis libraries, a consortium of institutions of higher education in the Northwest. Highlights include the Pacific Northwest Bibliographic Center (PNBC), Oregon Regional Union List of Serials (ORULS), shared electronic catalogs, OhioLINK, and OCLC interlibrary loan…

Describes the inclusion of interlibrary loan services in the reference department of the science and engineering library that accounted for a large percentage of the interlibrary loan activity, based on experiences at Baylor University. Staffing, interlibrary loan statistics, and faculty needs are discussed. (LRW)

Describes a computer program designed to manage statistics about online searches which reports the number of searches by vendor, purpose, and librarian; calculates charges to departments and individuals; and prints monthly invoices to users with standing accounts. (CLB)

Presents the annual review of library building projects that includes statistics for new buildings, additions, and renovations. Highlights include information for academic and public libraries, including costs, funding, and size; a six-year cost summary; and a listing of architects. (LRW)

Describes features of the INNOPAC Interlibrary Loan module and the procedures implemented by the library staff of the University of North Carolina at Wilmington to make efficient use of the system. Patron-initiated requesting, staff requests, document delivery, statistics, and patron reactions are discussed. (LRW)

This reexamination of earlier forecasts and statistics related to research library growth--Purdue studies first published in 1965, data and forecasts from Fremont Rider's 1944 book--shows mixed results for evidence of continuing rapid growth of collections and acquisition expenditures and marked decline in acquisition rates. (16 references) (EJS)

Discussion of the use of Total Quality Management (TQM) in higher education and academic libraries focuses on the identification, collection, and use of reliable data. Methods for measuring quality, including benchmarking, are described; performance measures are considered; and benchmarking techniques are examined. (11 references) (MES)

Describes a correlation method for calculating reference statistics using weekly door counts that was tested at the University of South Carolina while studying a sampling technique for collecting reference statistics. Results indicate this method may offer libraries an accurate and less time-consuming procedure for keeping reference statistics.…

This academic library book buying survey examines full-text databases; electronic journals; top circulating subjects; price increases for serials and resulting subscription cuts; the influence of digital choices on purchasing decisions; circulation versus use statistics; and electronic books. (LRW)

Reports on approaches to measuring the service quality of academic libraries in the United Kingdom. Discusses the role of government and the national background of quality measurement; measurement frameworks; better use of statistics; benchmarking; measuring user satisfaction; and possible future development. (Author/LRW)

Discusses the application and use of a microcomputer-assisted reference statistics procedure which allows for customized programs to be designed and determined by local, unique research objectives, service demands, and the ultimate use of the recorded data. A literature review of the development and use of reference statistics is included. (EM)