This paper presents a project which was conducted in a capstone course in Information Security. The project focused on conducting research concerning the various aspects of phishing, such as why phishing works and who is more likely to be deceived by phishing. Students were guided through the process of conducting research: finding background and…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

The 2012 edition of the "Digest of Education Statistics" is the 48th in a series of publications initiated in 1962. The "Digest" has been issued annually except for combined editions for the years 1977-78, 1983-84, and 1985-86. Its primary purpose is to provide a compilation of statistical information covering the broad field…

The 2011 edition of the "Digest of Education Statistics" is the 47th in a series of publications initiated in 1962. The "Digest" has been issued annually except for combined editions for the years 1977-78, 1983-84, and 1985-86. Its primary purpose is to provide a compilation of statistical information covering the broad field…

Introduces this journal issue which is a symposium on the theory, methods, and applications of qualitative research in the field of library and information science. Highlights include a definition of qualitative research, models of qualitative research, distinguishing features of research practice, comparisons with quantitative research, and…

The purpose of this study was to ascertain the extent to which deans holding office in 1983 in American Library Association (ALA) accredited graduate library education programs fulfilled the expectations of academia and the ALA "Standards'" requirement with respect to sustained productive scholarship and evidence of aptitude for research through…

Description of common errors found in the statistical methodologies of research carried out by librarians, focuses on sampling and generalizability. The discussion covers the need to either adapt library research to the statistical abilities of librarians or to educate librarians in the proper use of statistics. (15 references) (CLB)

Describes and illustrates Statistical Package for the Social Sciences (SPSS) procedures appropriate for book collection data analysis. Several different procedures for univariate, bivariate, and multivariate analysis are discussed, and applications of procedures for book collection studies are presented. Included are 24 tables illustrating output…

Argues that a mix of quantitative and qualitative measures is most efficacious in library collection analysis. Cases drawn from the literature in which a combination of these measures was profitably applied are considered, and the types of software packages for purposes of data manipulation are discussed. (Contains 15 references.) (KRN)

This report summarizes some of the key findings of a survey of the Connecticut public that was conducted as part of the Year of the Library Project by the Institute for Social Inquiry at the University of Connecticut. The purpose of the study was to explore public attitudes that might be relevant to improve and broaden use of library services. The…

Introduction to the second part of a two-part series on collection development invites the reader to evaluate current collection development practice while considering changes, in light of recent innovations in library automation, resource availability, and format. Three major themes discussed in as many articles are briefly reviewed. (SD)