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Perrault, Anne Marie; Levesque, Aimee M. – Knowledge Quest, 2012
To understand and share the feelings of students one must see the world through their lens. Empathic design includes aspects of empathy and offers a means for a practical application of the concept by encouraging organizations to put themselves into the shoes or situation of their users so as to better understand users' needs. Program evaluation…
Descriptors: Caring, Library Services, Empathy, School Libraries