Explains how to keep library systems healthy and functioning by taking sensible security measures. Examines why hackers would target library systems and how library systems are compromised. Describes tools that can help, including: firewalls; antivirus software; alarms; network analysis tools; and encryption. Identifies several strategies for…

Examines UNESCO guidelines for developing national library and information policies, and describes common policy elements of developing countries. Also identifies obstacles that Africa faces in creating policies: lack of awareness by government officials of information uses, the poor image of the library profession, and the low quality of national…

FloriNet--the Florida Library Online Resource Information Network--was first envisioned by a Florida Network Planning Task Force in 1994 as the aggregate of networked information in Florida libraries, including library networks, independent libraries, statewide databases, Free-Nets, and as-yet unimagined information resources. This document is a…

The State Library of Ohio designed this disaster preparedness plan to assist small libraries in gathering information that will be invaluable in the event of an emergency. This plan, which focuses on fire and water disaster prevention, is devoted to using simple and inexpensive measures to prevent a disaster or to lessen its effect. The plan…

Offers suggestions for libraries on how to develop a customer service plan to provide excellent service, create a positive environment for staff members, foster new and continued positive relationships with patrons, and evaluate customer service goals and objectives. Also discusses policies and building appearance. (Author/LRW)

Describes how to develop a cost- and time-efficient parish library. Discusses ongoing promotion of the library; leadership; costs; staffing; shelving and classification systems; location; nonprint media; library policy; and ways to increase visibility. (AEF)

The British Library supports research by collecting and maintaining the national archive; by ensuring the provision of the national bibliography; by building up its collections of research materials from all over the world; and by providing access to its collections through reading rooms and interlending and document delivery services. This paper…

Discusses the use of signs in libraries and lists 12 steps to create successful signage. Highlights include consistency, location, color, size, lettering, types of material, user needs, signage policy, planning, in-house fabrication versus vendors, and evaluation, A selected bibliography of 24 sources of information on library signage is included.…

Because of the high incidence of special-collections thefts and embezzlements during the past decade, library management must reassess its "user friendly" philosophy for both library patrons and employees. An internal control system is described. Causes of theft, and policies and procedures for protecting the collection are discussed. (AEF)

In 1990, George Mason University (Virginia) proposed building a combined library/student center. Examines the processes, policies, and procedures used to develop a new library collection combining multiculturalism, diversity, and core texts. Discusses the collection development plan, strategies, and policy; faculty involvement; key series and sets…

Discussion of strategic planning in libraries focuses on a five-step process based on academic libraries. Highlights include a situational and environmental analysis; development of organizational direction, including vision, mission, and objectives; formulation of the strategic plan; implementation; and control, feedback, and evaluation. (LRW)

Describes one public library's development of a computer-security plan, along with helpful products used. Discussion includes Internet policy, physical protection of hardware, basic protection of the operating system and software on the network, browser dilemmas and maintenance, creating clear intuitive interface, and administering fair use and…

This paper presents a brief history of the management of the University of Maryland at College Park (UMCP) Libraries. An Introduction addresses these questions: Why tell a history of the management of the Libraries? Why a history right now? What is the recommended methodology for creating a history of the management of a library? The paper…

Emphasizes the need for collection development policy in community college academic libraries. Highlights areas of resource sharing, community analysis, and collection assessment. Also provides an overview of how to create a collection for development policy, and recommends books on writing such policy. Includes model policy statements. (NB)

This video provides guidelines for establishing a successful volunteer program in any library. Topics include: the benefits of volunteers to libraries; getting a volunteer program started and functioning; recruiting volunteers; interviewing volunteers; effectively training volunteers; acknowledgment of volunteers; and handling uncooperative or…