Defines electronic text centers as tools for digital collection development in the humanities and describes experiences at the University of Nebraska-Lincoln in developing an electronic text center. Considers staffing, standards for encoding and describing electronic texts, hardware and software selection, and partnerships with the University of…

Identifies sources of technological stress for public services librarians and patrons and proposes ways to reduce stress, including communicating with staff, implementing a system gradually, providing adequate training, creating proper documentation, planning, considering ergonomics in hardware and software selection, selecting a good interface,…

Explains how to decide what type of computer to buy for a small academic library, based on software requirements, staff and patron use, and PC technology. Topics include the central processing unit; types of memory; storage devices; ports; multimedia capabilities; modems; operating systems; and monitors. (LRW)

Discusses the types of services libraries need to support patrons who access the library via the Internet or e-mail. Highlights include issues in technical support; establishing policies and procedures; tools for technical support, including hardware and software; impacts of technical support on staff; and future possibilities. (LRW)

Examines the practical realities of upgrading Intel personal computers in libraries, considering budgets and technical personnel availability. Highlights include adding RAM; putting in faster processor chips, including clock multipliers; new hard disks; CD-ROM speed; motherboards and interface cards; cost limits and economic factors; and…

This case study describes the use of an information technology vendor conference to assure the smooth opening of a public library in Portland, Oregon. Vendors for hardware, telecommunications, integrated library systems, and networks met with library administration and staff to troubleshoot problems and share information and to ensure a timely…

Discussion of technology integration in higher education focuses on an information technology project in a seminary setting that created a campus computer network, trained faculty and library staff in computer technology use and provided appropriate hardware and software, and created an endowment to support technology maintenance and updating.…

Discusses the implementation of Web-based online public access catalogs in academic libraries. Highlights include infrastructure issues, including the server, network issues, and desktop workstation issues; recommended minimal desktop configuration; reference services; staff training; cataloging and access; workflow of acquisition and processing;…

Describes how a public library consortium jettisoned the Request for Proposal (RFP) process and used library staff, with some assistance from consultants, to evaluate new automation systems based on software demonstrations and Requests for Quotations (RFQ). The RFQ and RFP processes are compared. A sidebar article describes the financing plan.…

Describes the development of the Suffolk Cooperative Library System's live, online chat reference service, a pilot project for public libraries in Suffolk County (New York). Topics include chat software selection; a virtual reference collection; marketing; funding; staffing; evaluation; expanded hours of service; email; and extracting data from…

This theme issue presents nine articles that describe the availability of various types of computer software for use by patrons in academic, public, school, and special libraries. Topics discussed include selection and evaluation, cataloging and classification, physical access including circulation, copyright and other legal considerations,…

Describes strategic planning at Marquette University libraries. Highlights include technology-planning efforts for a Web-based online catalog; goals of improving user independence and speed of access to information; staff participation; funding issues, including support of the Parents Association; and software selection. (LRW)